Water Meter​/Distribution Operator

Under immediate supervision, performs a variety of skilled work in the operation, maintenance, and repair of the City’s water infrastructure systems, including servicing water main and service lines; performs meter reading, water connection and disconnection services, and field inspections; maintains and repairs water meters; and performs related duties as assigned.

Under immediate supervision, performs a variety of skilled work in the operation, maintenance, and repair of the City’s water infrastructure systems, including servicing water main and service lines; performs meter reading, water connection and disconnection services, and field inspections; maintains and repairs water meters; and performs related duties as assigned.

Receives immediate supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

Water Meter/Distribution Operator I:
This is the entry-level classification in the Water Meter/Distribution Operator series. Initially under close supervision, incumbents learn and perform water systems infrastructure maintenance and repair. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Water Meter/Distribution Operator II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.

Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Positions in the Water Meter/Distribution Operator class series are flexibly staffed; positions at the Water Meter/Distribution Operator II level are normally filled by advancement from the Water Meter/Distribution Operator I level; progression to the Water Meter/Distribution Operator II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance;

(iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Water Meter/Distribution Operator II level.

• Performs inspections, troubleshooting, and skilled maintenance, repairs, and replacements of water systems transmission/distribution main and service lines; conducts work in compliance with state and federal environmental and water quality laws and regulations and City policies and standards.
• Troubleshoots meter reading connection issues; programs meters to end points; replaces broken meters and boxes; replaces broken shut-off valves; orders new meters; turns water functions on and off.
• Receives and responds to customer complaints, including water meter leaks, low pressure issues, high water bills, and missing meter box lids; inspects and diagnoses issues and performs required repairs; provides information and explanations to customers.
• Ensures safe digs for water service line maintenance and water leak servicing; contacts underground utility location services to identify utility lines in affected areas; excavates areas properly marked for digging.
• Utilizes specialty equipment to locate and track water lines to water mains and confirm service line leaks.
• Safely operates medium and heavy equipment including vacuum trucks, backhoes, tractors, forklifts, dump trucks, water trucks, and utility…