Special Markets Customer Service _- Customer Service Coordinator

Customer Service Coordinator

Standard Motor Products-Independence, KS has an immediate opening to join our Customer Service Team. This individual must be self-motivated, detail-oriented and organized with the ability to multi-task, and have excellent interpersonal and communication skills.

The responsibilities of the position include:

• Customer account management
• Enter purchase orders and follow through to delivery
• Access and manage customer online portals
• Process Electronic Data Interchange customer orders
• Understand and analyze customer scorecard metrics
• Communicate with customers and all levels of SMP management
• Prepare customer returns and debit/credit documentation
• Prepare Customs documentation

Experience/

Education:

• Business or related Associate or Bachelor's degree preferred.
• 3-5 years experience in a manufacturing customer service or planning environment.

Skills:

• Proficient in Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to work with limited supervision in a professional manner

Qualified candidates should apply online by October 31, 2026.

Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.