Glacier Assistant Manager, Columbia Icefield

Glacier Adventure Assistant Manager, Columbia Icefield page is loaded## Glacier Adventure Assistant Manager, Columbia Icefieldlocations:
CAN, AB, Jasper, Columbia Icefieldtime type:
Full time posted on:
Posted Yesterday job requisition :
BJC
0084

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
** This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
**** ROLE & RESPONSIBILITIES
*** Routine in-the-field supervision and coaching of all department staff, which would involve:
* Proper operation of the Coaches/Ice Explorers, including pre/post trip inspections and accurate completion of all documentation pertaining to the driver guide role
* Professional conduct towards both guests and coworkers while in the field, including locations such as the Turnaround Point, Transfer Bays and Icefield Center Loading Gates* “Own the Zone” ensuring all areas of the Driver Guide operations meet expectations from; cleanliness standards, employee appearance, customer service, safety and environmental standards
* Handling the payroll submission of the department under the supervision of the manager
* Assisting the manager in the day-to-day cooperative efforts between all other departments involved with the Columbia Icefield Adventure, and acting as the department lead in the manager’s absence
* Receiving feedback from driver guides and staff from other departments that are involved with the Columbia Icefield Adventure, incident/accident reports, referring any outstanding items to the Sr Manager Operations and Attractions and/or the Director of Attractions, and conducting minor staff performance adjustments as required
* Performing routine administrative duties, including inventory management, short/long term staff scheduling, incident reporting and attending daily leadership meetings in the manager’s absence
* Other duties as assigned
** REQUIRED SKILLS & QUALIFICATIONS
*** Class 2 with Q (Air Brakes Endorsement), an asset
* Previous leadership experience, Required
* General understanding of all Columbia Icefield operational policies and procedures relating to the Columbia Icefield Adventure Department, an asset
* Ability to think outside the box with a positive attitude, and fast-paced problem-solving skills
* A fantastic sense of humour as well as a friendly, mature, energetic personality for staff to look up to
* Able to set a performance standard of excellence while operating in the field
* Able to effectively deliver difficult news to staff if necessary.
* Comfortable and confident in providing constructive feedback and offering solutions
* Proven team player able to build and support an effectively operating team and work cohesively with other departments
* Effective communication skills and conflict management - Enjoy working with a team in a busy, fast-paced environment
* Must enjoy working outdoors, even in challenging mountain weather conditions
* Comfortable working on your feet for extended periods of time in an outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las…