Retail Assistant Manager, Columbia Icefield

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
** This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
**** Based at the remote Columbia Icefield in Jasper National Park, this on‑site living role places you 100 km from Jasper and surrounded by stunning glacier views and endless mountain adventure. You’ll be part of a destination that includes the Glacier View Lodge, dining outlets, retail, and the world‑famous Glacier Adventure and Skywalk. Staff live on‑site with accommodations and three hot meals per day.***
* • Housing and meals will be taxable benefit
**** ROLE & RESPONSIBILITIES
*** Support the Store Manager/DOR in providing ongoing retail, product and customer service training to new and existing staff
* Assist with seasonal employee on-boarding, hiring, orientation and training
* Assist in planning, organizing and conducting merchandise changeovers or product movement following pursuits operating plans
* Strong focus on store operations, focusing on team member and customer engagement
* Leading by example and upholding Pursuit’s 4 Core Values
* Assist in managing monthly budgets and forecasts by managing weekly schedules, weekly sales targets and adjusting as needed based on business levels and demands
* Directly supervise Retail Associates and Team Leads
* Perform coaching and performance reviews when necessary, communicating action plans and performance results with Store Manager
* Spend a maximum of 25% of their work week performing office tasks, assisting Store Manager as needed
* Ensure floor is fully stocked with product
* Communicate directly with Retail Inventory Team and Store Manager on floor and on hand inventory and order suggestions
* Train and manage employees on all POS systems and operational tasks
* Manage store inventory, communicate any expired and/or damaged products to Retail Inventory plan as per Pursuit’s operating plans
* Assist with all stages of ordering, receiving and organizing product as needed
* Professionally and effectively handle any customer issues or concerns, train Team Leads on refunds/exchanges and common customer issues
* Other duties as assigned
** REQUIRED SKILLS & QUALIFICATIONS
*** Supervisory / leadership experience
* Customer service and cash handling experience
* Strong communication and organizational skills
* Self-motivated with a high level of initiative
* Able to communicate fluently in English, secondary language skills are an asset
* Mature and able to excel in fast paced team environment

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist,…