Sales and Marketing Manager

We are looking for a passionate, knowledgeable, energetic and value-led commercially driven individual to lead and oversee the Sales and Marketing department. You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for the wider business strategy as the company fulfils its growth plans, revenue strategies and enters into a new location and markets.

Reporting directly to the General Manager, you will work closely with the leadership team, acting as an Ambassador to drive new and existing business.

As the Sales & Marketing Manager
, you will be supported by Hamilton Pyramid Europe, a premier hotel management company renowned for its excellence and innovation in the hospitality industry.

Hamilton Pyramid Europe is a vibrant and forward-thinking company with a solid track record of managing luxury and upscale hotels all over Europe. We’re experts at turning properties into standout destinations with exceptional service, smart strategies, and top-notch operations. With our extensive experience and dedication to creating great guest experiences, you'll have all the support you need to drive the hotel’s success and make a real impact.

You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo. Being partly a customer-facing role, you may be working in public areas and excellent presentation will be essential, as well as your willingness to engage with guests to ensure their satisfaction.

• Directly Manage the Sales, Marketing, PR and Communications functions.
• Prepare and administer the Sales & Marketing budget and execute programmes within limits as outlined in the business plan.
• Create & execute the Sales & Marketing plan together with the department’s objectives.
• Work actively in Public Relations with PR and creative agencies.
• Follow and bring in any reputable awards for the hotel, on an international and local level.
• Maintain awareness of current and future competitors' products, pricing and marketing programmes to be able to proactively respond to market conditions.

Make sure that all Sales & Marketing functions such as Sales, PR, Digital, Marketing, are aligned according to the financial goals & in terms of quality, message and timing.

• Direct and coordinate the Marketing activities needed for the sales, catering, and reservations teams to maximise revenues.
• Prioritise Sales & Marketing support according to prevailing and anticipated market conditions by allocating resources and funds against areas which will provide the hotel with the most efficient revenue performance.
• Actively identify, pursue and develop tailored sales strategies by engaging directly with ultra- high-net-worth individuals (UHNWIs), luxury travel agents, consortia, private concierges, and elite corporate accounts to maximise revenue opportunities.

Take a proactive approach in identifying and pursuing new business opportunities, actively selling the hotel and building strong relationships with key clients.

• Prepare - in conjunction with the General Manager - monthly/yearly Budget and forecasts.

Provide monthly financial & performance updates on Owners' reports with action plans.

• Select and manage PR and creative agencies for the local and international market, according to the needs of the property. Brief the agencies about competitive analyses, key messages, positioning, marketing & communication programmes.
• Find strategic partners/hosts for the hotel that result in positive commercial outcomes and an increase in traffic to the hotel venues.
• Strategically work on a calendar for the full year that includes the press visit schedule to the hotel throughout the year.
• Attendance of roadshows or travel shows, secures media, showcasing the hotel's main USPs and highlighting the hotel’s competitive advantages, resulting in coverage and or relationship/network building.
• Choose local and…