Call Counter Associate

Will Call Counter Associate – Ferguson

Join to apply for the Will Call Counter Associate role at Ferguson.

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Monday through Friday 7am - 4:30pm

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Will be working 1/2 time in the warehouse pulling and preparing customer orders
• Build, wrap, sort and transport pallets and packages
• May be responsible for providing driver duties and responsibilities

• 1-5 years customer service and warehouse experience preferred
• Basic knowledge of products is preferred
• Must be at least 18 years of age
• Valid state issued driver license
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills
• Forklift experience preferred
• WMS Experience preferred.

Pre-employment drug and background screening required

$15.00 - $21.68

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information