Rental Account Manager - Outside Sales
-
Sales
Job Description & How to Apply Below
Compensation & Benefits Base pay: $50,000/year plus monthly commission Commission earning potential:
Realistic first-year commission earnings in the $15,000 to $25,000 range on top of base pay Mileage reimbursement for all business travel Cell phone: your choice of a company-provided phone or a $35/month phone stipend Full benefits package, 401(k) with employer match, and a discount on Ryder Shares Sales Territory Orange, California Santa Fe Springs, California Montebello, California Additional travel: occasional sales “blitzes” (mileage reimbursed;
hotel covered when the drive is more than four hours one way)
BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.
Day in the life of a Rental Account Manager:
Job SummaryThis position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder’s rental sales presence in the BU, ensuring the generation of profitable new accounts while retaining existing accounts and the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets.
In addition, given their lease conversion quotas, the position should be an additional lease sales filter for the organization, improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect, build value and build relationships is critical.
Why Ryder? Ryder isn’t just a great place to grow your career, it’s a company that has been recognized time and again for excellence, integrity and its commitment to people:
Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer’s needs and develop a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representatives are skilled in telemarketing to prospective customers and current customers.
Scope of Decision Making – FirstContacting the actual decision maker, developing a competitive proposal.
Training of RSR in proper phone skills and marketing techniques.
Customer RetentionMaintain contact with customers through multiple customer visits and phone calls.
Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals.
Scope of Decision Making – SecondRetaining customers in a price competitive market.
Scheduling time for retention visits to long term rental customers to ensure Ryder keeps a good relationship.
Time AdministrationProposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments.
Maintaining FIS integrity and accuracy of customer data in the DPS system.
Administration, credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
Scope of Decision Making – ThirdFollow-up within a specific time frame.
Compliance with company procedures.
Diplomatically dealing with collection of past due receivables.
Additional ResponsibilitiesPerforms other duties as assigned.
Skills and Abilities- Strong verbal and written communication skills
- Ability to build strong customer relationships
- Performs work independently with minimal supervision
- High energy, self directed, self motivated and able to work…
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