Public Health Office Assistant - Jackson County Health Department

Position: Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p)

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Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p) 101 Truman Medical Center

Job Location

Jackson County Health Department

Department

JCHD Admin/Operations

Position Type

Full time

Work Schedule

7:30AM - 4:00PM

Hours Per Week

40

Job Description

Be the welcoming face of the Health Department! As a Public Health Office Assistant, you'll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You'll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.

What You'll Do:

• Greet and assist patients in person and by phone
• Register patients, schedule visits, and verify insurance
• Enter and maintain data in state health systems (e.g., MOHSIS, CASA)
• Collect and reconcile payments and maintain accurate records
• Support vaccine inventory and monitor storage temperatures
• Help with reports, mail, supplies, and general office duties
• Provide clerical support at outreach sites and special clinics
• Assist with birth/death certificate processing and voter registration
• Promote a friendly, organized, and professional front office environment

Minimum Requirements:

• High school diploma or equivalent
• At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)
• Typing speed of at least 30 wpm and basic Microsoft Office skills
• Strong interpersonal, communication, and customer service skills
• Detail-oriented, self-motivated, and able to multitask effectively

Preferred Qualifications:

• Experience with Medicaid billing or vendor communication
• Familiarity with basic billing processes

Ready to be the heart of our front desk?

Apply now and help us deliver excellent public health services to our community-one patient at a time!

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