Medical Service Clerk

*
* Job Description:

***
* Job Title:

** Medical Service Clerk  
*
* Location:

** Independence, Missouri  
** Department:
** Psychiatric Clinics  
*
* Employment Type:

** Full-time  
*
* Job Summary:

** Are you an organized and compassionate professional who enjoys supporting healthcare teams and making a meaningful difference in the lives of others? Join our compassionate, collaborative team as a Medical Service Clerk and play an important role in helping individuals access quality behavioral health services. This position offers the opportunity to work alongside dedicated medical professionals, build valuable healthcare administration experience, contribute to a mission-driven organization, develop new skills, and positively impact client care every day.

We are seeking a detail-oriented team player with strong communication skills, excellent organizational abilities, and a commitment to providing exceptional support to both clients and clinical staff.  As a Medical Service Clerk, you will provide administrative support to psychiatry providers and nursing teams while helping ensure efficient day-to-day operations within the department. You will assist with medical records requests, referrals, scheduling coordination, communication between departments, virtual meeting support, and a variety of clerical functions that contribute to outstanding client care and service delivery.

* ** This position offers...**    ·
** Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost    ·
** Mileage Reimbursement** – Company paid for work functions requiring travel    ·
** Employee Discounts** – Hotels, Theme Parks & Attractions, College Tuition    ·
** Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce    ·
** Additional Perks & Benefits** - Scroll down to bottom of this post to learn more
* *
* Key Responsibilities:

*
* · Coordinate the retrieval of medical records by working with nursing teams, clients, outside agencies, and the ROI department    
· Submit referrals on behalf of psychiatry providers for services outside of the department    
· Maintain virtual care room schedules and support telehealth operations for psychiatry services    
· Schedule and coordinate virtual meetings for audio/visual psychiatry appointments and departmental meetings    
· Generate and distribute daily reports to support communication between scheduling and clinical teams    
· Assist with clerical functions including faxing, client correspondence, transfers, discharges, and caseload reviews    
· Distribute mail and administrative communications to clinical staff    
· Support data collection, program evaluation activities, schedule maintenance, and updates related to the electronic health record    
· Participate in required meetings and contribute to departmental operations    
· Maintain strict compliance with HIPAA guidelines and confidentiality standards    
· Perform additional administrative and operational duties as assigned
* ** Education, Experience, and/or Credential

Qualifications:

*
* · High school diploma or GED required    
· Experience working in an office or administrative setting preferred    
· Experience supporting healthcare, behavioral health, or medical office operations preferred
* *
* Additional Qualifications:

*
* · Strong organizational skills and attention to detail    
· Excellent verbal and written communication skills    
· Ability to collaborate effectively with clients, providers, nursing staff, and other departments    
· Ability to maintain confidentiality and handle sensitive information professionally    
· Proficiency with computer…