Security Operations Technician

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events, coordinate investigations, and responses across multiple teams. You will use critical thinking to implement long-term process improvements and stay updated on emerging security threats to recommend and deploy new security solutions.

Learn more about the team at

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest-growing market for tech talent in the U.S., home to the state capital and the University of Wisconsin. Madison is renowned for its natural beauty, being the greenest city in America (Nerd Wallet), the best city for renters (Smart Asset), the fittest city in America (Fitbit), and the third-best metro for young professionals (Forbes Advisor).

More than just important work.

Our uniquely themed campus is designed to enhance productivity, whether in the office, a conference room, or by the fireplace in a cozy chair. All meals are restaurant-quality at a low cost, prepared by talented chefs from around the country. After five years, staff earn a four-week sabbatical to travel worldwide. Past staff have kayaked in Patagonia, attended Beyoncé in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to support your health and career growth, with merit-based compensation, annual raises, bonuses, and stock grants. Healthcare is global, and we pride ourselves on integrating diverse ideas into Epic software. As an Equal Opportunity Employer, we value diversity, equity, and inclusion. Please see our full non-discrimination statement at

The responsibilities for a Security Operations Technician include:

• Following policies and procedures, escalating issues when necessary.
• Escalating potential security incidents with relevant information.
• Meeting all security responsibilities outlined in policies and procedures.

• Entry level

• Full-time

• Information Technology

• Computer Networking, Computer and Network Security, Information Technology & Services

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