IT Operations Technician

Join to apply for the IT Operations Technician role at Epic

Location:

Madison, WI campus. Relocation to the area is required;
Epic provides financial relocation assistance.

As an IT Operations Technician with Epic Hosting, you will be part of the team s central nervous system—monitoring the Hosting infrastructure stack and responding swiftly to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems. You ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

Learn more about the team at

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, and the surrounding region offers strong tech opportunities. Madison is described in various sources for its amenities and opportunities for residents.

More than just important work
.

Our uniquely themed campus is designed to heighten your ability to get work done in the office, a conference room, or a comfortable setting. Meals are available onsite, and after five years you ll be eligible for a four-week sabbatical anywhere in the world. Staff have engaged in various activities and experiences through Epic. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, with merit-based compensation, annual raises and bonuses, and stock grants.

Healthcare is global, and Epic aims to incorporate diverse perspectives into its software development. Epic is an Equal Opportunity Employer; diversity, equity, and inclusion are integral to our principles. See the full non-discrimination statement at

Required Qualifications

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

Preferred Qualifications

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• CompTIA+, CCNA, Network+, or Linux+ certification
• Knowledge of VMware

Job functions and seniority

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer Networking and Information Technology & Services

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