SaaS Tech Support Specialist — Drive Adoption & Impact
Listed on 2026-10-09
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
CDM Smith Inc. is seeking a technically savvy SaaS Technical Support Analyst to join our growing team. You will act as a trusted product expert, helping customers maximize the value of our solutions through responsive technical support, troubleshooting, and issue resolution.
You will work with Product, Engineering, Sales, and Customer Success to resolve challenges and drive adoption. Additionally, you will contribute to knowledge base content, support customer training initiatives, and
This posting is for the SaaS Tech Support Specialist — Drive Adoption & Impact role at Trinnex, based in Independence, MO, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Independence, MO, United States.
This opportunity is part of our work in IT & Technology.
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