IT Helpdesk Supervisor & Service Delivery Lead
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
The City of Independence seeks an Information Technology Supervisor – Helpdesk to lead the in-house support team and contracted helpdesk services, ensuring timely, consistent assistance across departments. This hands-on leadership role combines staff management, service delivery, and direct technical troubleshooting, overseeing incidents, service requests, phone and remote support, and performance metrics.
The ideal candidate has a bachelor’s degree in IT or related field and at least five years
This position is for the IT Helpdesk Supervisor & Service Delivery Lead role at City of Independence.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Helpdesk Supervisor & Service Delivery Lead role in the description above.
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