Senior Sales Associate

Senior Retail Guest Experience Specialist

As a Senior Retail Guest Experience Specialist at Bob’s Discount Furniture, you’ll serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge. In this advanced sales role, you’ll lead by example on the showroom floor—driving sales, ensuring customer satisfaction, and mentoring peers. You’ll embody The Bob’s Way while delivering a consistent, personalized, and service‑centric experience every step of the way.

This is a full‑time, in‑store position requiring availability on evenings, weekends, and holidays.

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by sales expertise, interpersonal excellence, leadership capability, and a deep commitment to customer satisfaction. If you’re an inspiring and motivated team player who’s passionate about helping others create beautiful spaces, you’ll thrive in this role.

To excel in this role, you will need to demonstrate strengths in the following skill areas:

• Customer relationship building and needs‑based selling
• Team collaboration and peer leadership
• Goal setting and self‑motivation
• Sales performance and product presentation
• Conflict resolution and service recovery