Residential Service Plumber

Independence, Missouri

If you're an experienced service plumber who's tired of quotas, pushy sales tactics, and surprise weekend calls, this one's worth a look. Our client is a long-established residential plumbing company in the Kansas City area that's actively growing. They offer a take-home truck, a Monday-Friday schedule with no required on-call, and real room to move into a supervisory role for the right person.

Location:

Independence, Missouri

Pay:
Your choice of two options:

• Hourly + commission: $30/hr (Level
  1) or $35/hr (Level
  2), plus 5% commission on total revenue
• Straight hourly: about $40/hr (negotiable), with no commission

Both options include sales incentives, and overtime is paid at time and a half. Pay runs from arrival at your first job to departure from your last job, including drive time between calls.

Service Area:
Most work within 10 miles, occasional calls up to 25 miles

Schedule:

Monday-Friday, 8:00 AM-6:00 PM. Alternate 5-day schedules such as Tuesday-Saturday are available on request.

On-Call:
None required. Extra hours are available if you want them.

Reports To:

[Owner]

• Run residential plumbing service calls, typically around 3-5 a day depending on the job. That includes quick repairs, maintenance, and full-day or multi-day installs.
• Diagnose problems accurately, then explain the issue and the options clearly to homeowners.
• Repair and replace water heaters, including tank-to-tankless conversions.
• Handle faucets, fixtures, disposals, drain cleaning, and general residential repairs.
• Install water treatment systems.
• Work on water service and sewer line repairs and replacements, including jobs that need excavation.
• Handle some remodel work and occasional light commercial calls, which make up about 10% of the work.
• Do a full, honest assessment on every call. That means checking water pressure on every water heater install and telling the customer what's needed versus what's recommended.
• Document your work and recommendations in the company's field service app.

• You pick the pay structure that works for you: hourly plus 5% commission on total revenue, or straight hourly.
• Every tech is eligible for incentives on sewer repairs and replacements, tank-to-tankless conversions, and water treatment systems, including techs on straight hourly.
• Drive time between calls is paid.
• There are no sales quotas, minimums, or high-pressure tactics. You recommend what the customer actually needs.
• On-call and weekend work are not required, and you'll never be scheduled more than 5 days a week.
• The schedule is flexible. You can swap a weekday off for a Saturday when you need to.
• Overtime is paid at time and a half.
• You get a take-home company truck.
• Fuel and expense cards are provided.
• Uniforms are supplied for every season: polos, short- and long-sleeve shirts, hoodies, and winter jackets.
• The company provides the big equipment, including drain machines, sewer cameras, jackhammers, and concrete saws.
• A company tablet is available, or you can use your own phone like most of the team does.
• Medical insurance is offered after 3 months.
• The company has been around for decades and is actively growing, so there's a real path into supervisory or management roles for the right person.
• The 4-week training period is flexible. Experienced techs have been running calls on their own within 1-2 weeks.

• 3-5+ years of hands-on experience running residential plumbing service calls as the lead tech. Helper, apprentice, apartment maintenance, or municipal water department experience alone won't be a fit.
• Ability to diagnose issues independently and make repairs properly without close supervision.
• Strong in-home customer service: professional, clear, and comfortable explaining problems and options.
• Your own hand tools and power tools. These are not provided.
• Clean and valid driver's license.
• Willingness to complete a background check and drug test.

• Journeyman or master plumber license
• Light commercial plumbing experience
• Tankless water heater installation and conversion experience
• Water treatment system experience
• Sewer line repair and replacement, including excavation
• Experience using field service management software