Mental Health Case Manager

Responsibilities

• Provide case management support for behavioral health services, coordinating and implementing treatment goals.
• Act as a liaison between families and the agency, fostering collaborative treatment planning.
• Assess psychosocial and life skills needs, addressing factors impacting client success.
• Conduct educational workshops for parents/guardians on child development, stress reduction, discipline, and safety.
• Manage caseload information, handle phone calls, and mediate issues among clients, families, and staff.
• Link clients with community resources, offer crisis management services, and collaborate with interdisciplinary teams.
• Develop comprehensive discharge plans in coordination with clients, families, staff, and referral agencies.
• Train and consult with staff on psychosocial needs, advocate on case, policy, and program levels.

• Exemplary attendance
• Excellent communication skills, both oral and written
• Strong organizational skills and ability to prioritize tasks
• Demonstrated clinical knowledge in behavioral health and developmental disabilities
• Intermediate computer skills
• Professional telephone etiquette
• Tact and diplomacy in interactions with parents, clients, peers, and staff

• Bachelor's degree in a field of human or social services from an accredited college or university.
• Minimum of 1 year of experience in the field of IDD, MI, or a related field.
• Working knowledge of serious mental illness, developmental and intellectual disabilities, treatment modalities, and community resources.
• Good grasp of technology (Word, Excel, relevant apps).
• Ability to establish effective working relationships and maintain confidentiality.
• Adherence to professional boundaries and ethics.
• Possession of a valid Ohio Driver's License, personal vehicle, appropriate driving record, and insurance coverage.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.