Insurance and Financial Compliance Specialist - Dealership Operations

Insurance and Financial Compliance Specialist - Dealership Operations

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The Insurance and Financial Compliance Specialist supports the dealership management group by ensuring full compliance with insurance regulations, carrier requirements, and internal risk‑management practices, as well as assisting with reporting requirements for the dealership’s lending partners. This role focuses heavily on Garage Keepers Liability, Workers’ Compensation, General Liability, and other dealership‑specific coverages. The specialist, reporting to the General Counsel’s office, conducts internal insurance audits, supports claims handling, monitors regulatory updates, and ensures all service, sales, and operational departments adhere to approved insurance protocols.

The specialist will also assist with preparing and tracking regular compliance reporting to financial institutions. The ideal candidate has experience in insurance operations, strong attention to detail, and a solid understanding of automotive industry risk exposures.

• Review and maintain compliance standards for Garage Keepers Liability, including proper documentation of customer vehicles, repair orders, key‑tracking practices, and shop safety procedures.
• Conduct periodic audits of service drive, shop operations, and lot organization to ensure compliance with carrier requirements.
• Monitor coverage limits, endorsements, and policy updates related to garage operations, loaner vehicles, test drives, and inventory.

• Work with HR and dealership management to ensure adherence to workers’ compensation regulations and loss‑prevention requirements.
• Assist with workplace injury reports, track trends, and support claims documentation and communication with carriers.
• Support safety training initiatives, including shop safety, PPE compliance, ergonomics, and OSHA‑aligned practices.
• Verify completion of safety audits, incident investigations, and corrective action follow‑ups.

• Conduct routine internal reviews of insurance files, policy documents, claims records, certificates of insurance, and vendor compliance.
• Assist with annual renewals for garage keepers, workers’ comp, auto liability, cyber, property, and umbrella programs.
• Maintain communication with brokers, carriers, and legal partners regarding coverage changes, claims, or regulatory issues.
• Monitor state‑specific dealership insurance regulations and ensure policies are updated and distributed accordingly.
• Develop and maintain dealership insurance SOPs, compliance checklists, and training guides.
• Provide training to managers and employees on insurance‑related procedures (e.g., reporting claims, documenting damages, handling customer vehicles, loaner agreements).

• Assist with financial reporting requirements to lenders.
• Organize and maintain reporting information.

• Bachelor’s degree in Business, Risk Management, Insurance, or equivalent experience.
• 2–5 years of insurance compliance or risk management experience, preferably within automotive or dealership operations.
• Working knowledge of Garage Keepers Liability, Workers’ Compensation, and dealership‑specific insurance lines.
• Strong understanding of dealership operations (service, parts, sales, and fixed ops).
• Excellent organizational, analytical, and communication skills.
• Proficiency with claims systems, compliance platforms, and Microsoft Office Suite.

• Dealership or automotive retail experience strongly preferred.
• Insurance certifications not required but should work towards attaining.
• Experience coordinating safety or OSHA compliance programs.

• Full‑time position with standard business hours; may require occasional travel to dealership locations.
• Regular interaction with service shops, parts departments, and dealership management.

• $50k plus based on experience.

Mid‑Senior level

Full‑time

Other

Automotive

Independence, OH

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