Manufacturing Training & Process Specialist

About Us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA.

Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

The Manufacturing Training and Process Specialist is responsible for developing, maintaining and improving manufacturing process training on production and order fulfillment processes. They will conduct customer training sessions on the use of the SIFCO Process, both at customer locations and at SIFCO ASC, using all available tools and following established training procedures and guidelines. Develops and provides training reports and metrics on a regular basis.

• Performs plating work utilizing appropriate equipment and solutions as defined by the SIFCO Process.
• Adheres to all specifications as detailed on customer purchase orders.
• Designs and makes tooling and fixtures to facilitate efficient and effective plating.
• Follows all company policies, department procedures, and job-specific work instructions.
• Travel as required to meet customer delivery expectations.
• Establishes and maintains positive and professional customer relations when interacting with customer representatives.

• Conducts SIFCO Process training sessions in accordance with established programs and guidelines.
• Establishes and maintains positive and professional customer relations when interacting with customer representatives.
• Gains an understanding of our individual customer’s training needs and documents this information in the CRM System.
• Documents all training activity using appropriate training log sheets in the CRM system.
• Travel as much as up to 50% of the time to conduct trainings on-site at customers, both domestically and internationally.

Works in a manufacturing environment and may be exposed to fumes or airborne particles and toxic or caustic chemicals. The associate is exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.

Will be required to perform these functions:

• May be required to lift up to 50 pounds
• May be required to stand for long periods and walk great distances daily
• Routinely required to use hands to finger, handle or feel and reach with hands and arms
• May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
• May be required to work in small spaces and high locations
• Close vision
• Will be expected to travel to other facilities 50% of the time

• During the first 6-12 months, time will be spent working with the Contract Service Dept. As time permits, the individual will tag along with the Training Manager or Trainer.
• The next 6 months will be exclusively tagging along with another trainer.
• Conducting SIFCO Process training.
• After 12-18 months of hire – conduct in-house, 2-day Cd/ZnNi training.
• After 2 years of hire – conduct in-house 4-day basic training.
• After 2 years of hire – conduct on-site Cd/ZnNi training on-site.
• After 3 years of hire – conduct on-site basic training.

• High School Diploma or general education degree (GED)
• 3 - 5 years of manufacturing experience in chemical manufacturing.
• Knowledge of Lean Six Sigma Project Management. May require additional certifications and training.

• Strong written and verbal communication skills.
• Ability to read, analyze and interpret batch sheets, SOPs, work instructions, P&’s, etc. Ability to write training materials, SOPs, etc.
• Strong in Microsoft Word and Excel
• Must be able to effectively train colleagues on all aspects of Sifco Processes. Must have strong listening skills. Has knowledge of…