Inside Sales Rep

Inside Sales Rep I

Company: Ameri Gas

Requisition Number: 27941

Job Type: Full-time

Seniority Level: Entry level

Location: Hybrid – office at 650 West Resource Dr., Brooklyn Hts., OH 44131. Shift: 9:30 AM - 6:00 PM

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The Inside Sales Rep I (ISR I) represents Ameri Gas in building business through inbound and outbound campaigns, prospecting and qualifying leads, retaining and reactivating customers, and providing digital support.

• Excellent phone presence and interpersonal skills
• Deliver a positive customer experience
• Work independently and remotely within call center teams and with leadership expectations

• Make outbound calls to lost, inactive, and prospective customers.
• Qualify leads, assess current use and needs to determine serviceability, and present value statements and sales messaging to retain customers.
• Apply special offers and pricing and complete necessary steps to deliver product or service sold.
• Maintain complete records of customer interactions and process activities in CRM/SAP systems.
• Generate orders and complete agreements or contracts as required.
• Support sales efforts as directed by the sales manager.
• Provide digital support and promote special offers to existing customers.

• Record detailed notes in CRM/SAP.
• Comply with company policies.
• Assist with tasks assigned by the sales manager to support sales goals.

• Proficient in sales techniques: prospecting, discovery, value proposition, objection handling, and customer acquisition.
• Efficient use of CRM, SAP, Microsoft Office, and business systems.
• Strong telephone presence and interpersonal skills.
• Effective and professional communication in English (written and verbal).
• Multi‑task, prioritize workload, strong organization and time management skills.
• Active listening and inquiry to discover prospect needs.
• Motivated and results‑driven.
• Teamwork, coaching, ability to give and receive feedback.
• Self‑management and maintenance of leadership expectations.

• High school education or equivalent required.
• At least 1 year of customer service experience.
• Experience with CRM, Microsoft Dynamics, SAP, and Microsoft Office.

Ameri Gas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Candidates must be willing to submit to a pre‑employment drug screen, a criminal background check, and post‑employment substance abuse testing as required by Ameri Gas policies.

Up to $21.00/hr, based on qualifications, experience, market data, and other factors. Performance‑based bonuses or commissions may be available.

• Medical, dental, vision, flexible spending, and health savings accounts.
• 401(k) retirement savings.
• Paid time off: parental leave, military leave, vacation, sick leave, paid holidays, and disability coverage (subject to eligibility).

Entry level

Full-time

Sales and Business Development

Oil and Gas