Customer Service Advisor

Location: Vasanthanagar

We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries.  If you're a fresher we'd love to talk to you.

Location:

Bommanahalli, Bangalore (Electronic City)

Job Responsibilities:

Handle inbound and outbound customer interactions for US healthcare clients.
Assist members with insurance benefits, claims, eligibility, and billing-related queries.
Provide accurate information while maintaining quality and compliance standards.
Document customer interactions in the system.
Meet productivity, quality, and customer satisfaction targets.

Eligibility:
Graduate/Undergraduate (as per process eligibility).
Excellent English communication skills.
Basic computer knowledge and typing skills.
Willingness to work in US rotational night shifts.
Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
Freshers Only*
* Work Schedule:

Shift:  US Rotational Night Shift
Working Days:  Monday to Friday
Weekends:  Fixed Saturday & Sunday Off

Salary & Benefits
CTC:
25,000/
- Performance-Based Incentives - 3500 to 5000/
- Night Shift Allowance:
Paid per night - 150/
- Two-Way Cab Facility
Paid Training
Career Growth Opportunities
Health & Employee Benefits as per company policy