HCL Tech Walk-in- Fresher International Voice

Position: HCL Tech Walk-in- Fresher International Voice Role 06 May 2026 to 08 May 2026
Location: Noida Sector 27

Walk-In Drive for International Voice Process Fresher HCL Tech

Profile - Voice, customer service .

HCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.

Designation:
Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

B.tech, MTech, BCA and MCA is not eligible.

Interview

Location:

- HCL Technologies:

- A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Nearest Metro station Noida Sector 59

Work Location:

Noida Sec 144/ Noida 126

Two Ways Cabs Available

Walk-in Date- 06 May 2026 to 08 May 2026
Timing- 11am-2pm

Job Description
- Customer Service Executive
- Fresher
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience & Qualification criteria:
Excellent communication skills - both verbal and written - with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Freshers in US/UK Inbound calling preferably in Banking domain

Job Description
Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security - proprietary data of customers

Please don't carry laptop while coming for interview

Contact Person
- Urmika Shah Mehta