Admissions Counselor

Location: Mohali

Job Summary
Chandigarh University is seeking dynamic and result-oriented  Admission Counsellors (Telecalling)  with prior  EdTech or education sales experience . The role involves engaging with prospective students and parents via calls, understanding their educational needs, and guiding them through the university’s admission process to achieve enrollment targets.

Key Responsibilities
Make outbound and inbound calls to prospective students and parents generated through digital marketing leads
Counsel students on Chandigarh University programs, eligibility criteria, fee structure, scholarships, and admission process
Understand student career aspirations and recommend suitable courses
Follow up on leads, maintain regular communication, and convert inquiries into confirmed admissions
Achieve daily, weekly, and monthly admission targets
Maintain accurate records of interactions in CRM systems
Coordinate with academic and operations teams for smooth admission processing
Handle student objections and provide timely resolutions
Stay updated on university offerings, competitors, and EdTech trends
Eligibility & Qualifications
Graduate in any discipline.
1–4 years of experience in  EdTech sales, admission counselling, or telecalling
Strong knowledge of higher education programs and admission cycles
Experience in lead conversion and target-based counseling
Skills Required
Excellent communication skills.
Strong convincing and negotiation abilities.
Result-driven mindset with the ability to work under pressure
Proficiency in CRM tools and MS Office
Good listening skills and student-centric approach
Preferred Candidate Profile
Prior experience with EdTech companies or universities
Exposure to tele-sales, inside sales, or academic counselling
Passion for education and student career guidance
Compensation & Benefits
Competitive salary with attractive performance-based incentives
Career growth opportunities within Chandigarh University
Professional training and development programs
Positive and collaborative work environment