Counselor, Education Administration, Education ​/ Teaching

Location: Mohali

Job Title:

Admission Counsellor/ Senior Admission Counsellor (Telecounseling)
Organization:  Chandigarh University

Location:

Gharuan, Mohali, Punjab

Employment Type:

Full-Time | Permanent  Work Mode:  On-site

Shift:  Day Shift (9:30 AM – 5:30 PM)
Salary:  ₹25,000 – ₹32,500 per month + Performance-Based Incentives

Role Overview
We are looking for dynamic and target-driven Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into confirmed admissions. The ideal candidate will combine strong communication skills with a results-oriented mindset to support students in making informed academic decisions while contributing to institutional growth.

Key Responsibilities
Telecalling & Lead Management

Make 100+ outbound calls daily to prospective students and parents from assigned databases
Handle inbound inquiries via phone, Whats App and email professionally
Conduct cold calling and ensure consistent follow-ups on leads
Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)
Achieve assigned admission and enrollment targets

Admission Counselling

Counsel students and parents on academic programs, eligibility, admission procedures, fee structures, scholarships, and important deadlines
Assess student profiles and recommend suitable courses
Build trust and maintain long-term relationships with prospects
Guide applicants throughout the admission process until successful enrollment
Apply effective counselling and persuasion techniques to convert leads into admissions

Eligibility Criteria
Bachelor’s degreein any discipline
1–3 years of experience in admission counseling, telecalling, or education sales
Experience in the Education/EdTech sector preferred

Key Skills
Admission Conversion & Lead Nurturing
Student Counseling & Relationship Management
CRM & Lead Management
Strong Communication & Interpersonal Skills (English proficiency required)
Objection Handling& Negotiation
Follow-up & Engagement Techniques
Basic computer skills (MS Office, CRM tools)

Personal Attributes
Confident and persuasive communicator
Target-oriented with a results-driven mindset
Strong listening and problem-solving abilities
Patient and professional while handling queries
Comfortable working in a fast-paced, performance-driven environment

What We Offer
Competitive fixed salary with attractive incentives
Structured onboarding and training (7 days)
Complimentary transport within Tricity (Chandigarh, Mohali, Kharar)
Stable dayshift work environment
Career growth opportunities within the admissions/counselling team
Supportive team culture and well-defined processes

Preferred Candidate Profile
Prior experience in admissions, counselling, tele-sales, or lead conversion roles
Immediate joiners preferred

Contact Details
Email:  
whats

App :