Admissions Counselor

Location: Mohali

Job Title:

Admission Counselor / Senior Admission Counselor
(Telecounseling)
Organization:  Chandigarh University

Location:

Gharuan, Mohali, Punjab
Contact Details
Email:

Key Responsibilities
1. Telecalling & Lead Management
 Make 100+ outbound calls daily to prospective students and parents from assigned databases
 Handle inbound inquiries via phone, Whats App, and email professionally
 Conduct cold calling and ensure consistent follow-ups on leads
 Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
 Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)
 Achieve assigned admission and enrollment targets
2. Admission Counseling
 Counsel students and parents on academic programs, eligibility, admission procedures, fee
structures, scholarships, and important deadlines
 Assess student profiles and recommend suitable courses
 Build trust and maintain long-term relationships with prospects
 Guide applicants throughout the admission process until successful enrollment
 Apply effective counselling and persuasion techniques to convert leads into admissions

Eligibility Criteria
 Bachelor’s degree in any discipline
 1–3 years of experience in admission counseling, telecalling, or education sales
 Experience in the Education/EdTech sector preferred  Key Skills
 Admission Conversion & Lead Nurturing
 Student Counseling & Relationship Management
 CRM & Lead Management
 Strong Communication & Interpersonal Skills (English proficiency required)
 Objection Handling & Negotiation
 Follow-up & Engagement Techniques
 Basic computer skills (MS Office, CRM tools)

(Vacency for Females only)