Counselor, , Education ​/ Teaching

Location: Kharar

Job Title:

Admission Counselor
Department:  Admissions

Location:

Chandigarh University, Mohali Campus

Employment Type:

Full-Time
Experience

Required:

1–3 Years
Job Overview
Chandigarh University is looking for dynamic, enthusiastic, and target-driven  Admission Counselors  to join its Admissions Team. The ideal candidate will be responsible for counseling prospective students and parents, managing admission inquiries, nurturing leads, and converting them into successful enrollments. This role requires excellent communication skills, a customer-centric approach, and a strong focus on achieving admission targets.

Key Responsibilities
Telecalling & Lead Management
Make  100+ outbound calls daily  to prospective students and parents from assigned databases.
Handle inbound inquiries through phone calls, Whats App, emails, and other communication channels.
Conduct cold calling and ensure timely follow-ups on assigned leads.
Maintain accurate records of leads, interactions, follow-ups, and admission status in the CRM.
Track daily, weekly, and monthly performance metrics, including calls, conversions, and enrollments.
Achieve assigned admission and enrollment targets while maintaining quality interactions.
Admission Counseling
Counsel prospective students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlines.
Assess student profiles and recommend suitable programs based on their academic background and career aspirations.
Build strong relationships with students and parents to enhance trust and engagement.
Guide applicants throughout the complete admission journey until successful enrollment.
Handle objections effectively and convert inquiries into admissions through consultative counseling.

Desired Candidate Profile
Strong communication, counseling, and relationship management skills.
Target-oriented with the ability to work in a fast-paced admissions environment.
Excellent objection handling, negotiation, and persuasion skills.
Basic knowledge of CRM systems and MS Office.
Ability to manage multiple leads while maintaining a high level of professionalism.
Strong follow-up and customer engagement skills.
Qualifications
Bachelor's degree in any discipline.
Experience
1–3 years of experience in Admission Counseling, Telecalling, Education Sales, Inside Sales, or Student Recruitment.
Experience in the Education or EdTech sector will be preferred.
Immediate joiners will be given preference.
Key Competencies
Admission Counseling
Lead Generation & Conversion
Telecalling & Customer Engagement
CRM & Lead Management
Relationship Management
Objection Handling & Negotiation
Communication & Interpersonal Skills
Target Achievement
Student & Parent Counseling
Personal Attributes
Confident and persuasive communicator.
Result-oriented with a positive attitude.
Strong listening and problem-solving abilities.
Patient, empathetic, and professional while handling student queries.
Adaptable and comfortable working in a performance-driven environment.

What We Offer
Competitive fixed salary with attractive performance-based incentives.
Structured onboarding and training program.
Complimentary transport facility within Tricity (Chandigarh, Mohali, and Kharar).
Stable day-shift work environment.
Career growth opportunities within the Admissions function.
Supportive work culture with continuous learning and development.

Location:

Chandigarh University, Mohali Campus