Engagement and Admission Specialist; GS assessment

Position: Engagement and Admission Specialist (GS assessment)
Location: Noida Sector 27

About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach
Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services
With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrollment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values
Our diverse team of over 300 professionals, with a 70% female representation, embodies our core values:
Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen
Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success.
Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Opportunity
Seeking a dynamic Engagement and Admission Specalist for a leading Australian university. In this role, you will be responsible for assessing applicant eligibility and financial capacity, evaluating potential risks, and ensuring compliance with university policies

Role Summary :

Assessment and verification of academic documentation
Assess academic documents for accuracy, completeness, and compliance with institutional admission requirements..
Verify academic credentials through appropriate channels, including educational institutions, Digi Locker, and other approved verification methods, where required.
Identify discrepancies or potential risks in academic documentation and escalate cases in line with university policies and established procedures.

Genuine Student (GS) Assessment and Processing
Conduct Genuine Student (GS) interviews to evaluate applicant intent, study alignment, and overall credibility.
Assess clarity of purpose, course relevance, and long-term academic or career progression
Maintain structured interview documentation and decision rationale.
Record detailed decisions and assessments accurately in CRM.

Financial Assessment & Verification
Conduct GS financial checks to evaluate the applicant’s financial capacity and sustainability.
Act as the primary point of contact for all Genuine Student (GS) assessment and admissions-related enquiries, providing timely support to internal and external stakeholders.
Communicate updates to admissions policies and procedures, ensuring consistent understanding and compliance across relevant teams.
Review supporting financial documents to ensure consistency, sufficiency, and authenticity.
Identify potential financial risks or gaps that may impact visa or enrolment outcomes.

Risk Assessment and Decisioning
Perform a holistic profile risk assessment, considering:
Academic background and progression
Financial standing
Interview Outcomes.
Evaluate applications in line with institutional risk and country-specific risk settings
Categorize profiles (e.g., low, medium, high risk) and provide clear recommendations

Customer Service and Communication
Provide high-quality, student-focused service to applicants,…