Scrum Master

Location: Mohali

Role:
Scrum Master / Agile Delivery Specialist

Exp: 2-4 Years

Work Mode:
Work from Office (Mohali, PB)

Shift time:
Afternoon shift

About RChilli

RChilli is a leading AI-powered HRTech company that helps organizations streamline talent acquisition through intelligent automation. Our solutions simplify candidate screening, data migration, profile enrichment, and recruitment workflows, enabling faster, smarter, and more inclusive hiring decisions. Trusted by global organizations, RChilli helps recruiters improve productivity, reduce time-to-hire, and build stronger talent pipelines.

Role Overview

We are seeking a proactive and detail-oriented Scrum Master / Agile Delivery Specialist to drive Agile excellence across product development teams. The ideal candidate will facilitate Scrum ceremonies, improve sprint execution, manage Jira administration and automation, generate meaningful delivery insights, and help teams achieve predictable, high-quality outcomes.

This role requires close collaboration with Product Managers, Product Owners, Engineering, QA, and stakeholders to ensure successful delivery of business objectives while continuously improving Agile maturity and team effectiveness.

Key Responsibilities

Agile Delivery & Scrum Facilitation

Facilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
Ensure effective implementation of Scrum principles and Agile best practices.
Support teams in defining and achieving sprint goals.
Foster accountability, transparency, collaboration, and continuous improvement.
Track retrospective action items and drive closure.

Product & Stakeholder Collaboration

Partner closely with Product Managers and Product Owners to align sprint objectives with business priorities.
Support backlog prioritization, user story refinement, acceptance criteria definition, and sprint readiness.
Ensure alignment between Product, Engineering, QA, and business stakeholders.
Manage risks, dependencies, and blockers impacting delivery.

Jira Administration & Governance

Configure and maintain Jira projects, Scrum/Kanban boards, workflows, issue types, custom fields, components, versions, dashboards, and filters.
Create and manage JQL queries, Agile reports, and stakeholder dashboards.
Maintain Jira hygiene by ensuring accurate issue tracking, sprint assignments, priorities, ownership, and dependencies.
Establish and enforce Jira best practices across teams.

Jira Automation & Process Improvement

Design and implement Jira automation rules to improve efficiency and consistency.
Automate workflows such as issue assignment, notifications, escalation alerts, sprint reminders, stale ticket identification, and dependency tracking.
Identify opportunities to streamline Agile processes through automation and continuous improvement initiatives.

Agile Reporting & Metrics

Generate weekly, sprint-wise, monthly, and release-level reports.
Create dashboards that provide visibility into team performance and delivery health.
Track and analyze key Agile metrics, including:
Sprint Velocity
Sprint Predictability
Commitment vs Completion
Cycle Time
Lead Time
Burndown & Burnup Charts
Team Capacity
Defect Trends
Blocker Aging
Release Readiness
Retrospective Action Closure
Present actionable insights and recommendations to stakeholders and leadership.

AI-Enabled Agile Practices

Leverage AI-powered tools such as Atlassian Rovo, Jira AI, Confluence AI, and similar productivity solutions.
Utilize AI for:
Sprint summaries
Meeting notes
Retrospective insights
Action item generation
Release notes
Risk identification
Backlog analysis
Knowledge discovery
Delivery reporting
Ensure AI-generated outputs are reviewed and validated before stakeholder communication.

Team Coaching & Agile Maturity

Coach teams on Agile principles, Scrum practices, and servant leadership.
Promote self-organization, ownership, and continuous learning.
Assess Agile maturity and recommend improvement initiatives.
Support conflict resolution and effective stakeholder communication.

Required Qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field.
2–4 years of experience as a…