Information Technology Executive

Location: Panjim

Lohono Stays is a distinguished luxury villa rental brand, redefining high-end vacations with curated private homes and villas for discerning travelers. Built on the ethos of “luxury living, personalized experiences, and exceptional hospitality,” Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.
The brand’s portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Coonoor, Maldives, Phuket, Italy, and more, with plans for continued global expansion.
What sets Lohono Stays apart is its comprehensive service, which includes:
✔ Fully serviced luxury homes with private chefs, butlers, and housekeeping to deliver a five-star standard
✔ 24x7 concierge services, ensuring tailored, attentive service
✔ Event hosting and celebration planning in bespoke settings
✔ Wellness and rejuvenation offerings designed for relaxation and revitalization
Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.
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Responsibilities:
Provide technical support to guests and employees, ensuring timely issue resolution.
Troubleshoot hardware, software, server, and network-related problems.
Manage and maintain servers, workstations, networking equipment, and IT infrastructure.
Configure and support Active Directory, firewalls, VPNs, WAN/LAN, and wireless networks.
Coordinate with vendors for Guest Internet and Property Management Systems (PMS).
Perform Root Cause Analysis (RCA) and maintain system logs.
Ensure regular backups, antivirus management, and preventive maintenance.
Monitor IT hardware/software inventory and license compliance.
Stay updated on technology trends and security risks.
Support smooth day-to-day IT operations and complete assigned IT projects.

Prerequisites:
Excellent communication and listening skills.
Strong troubleshooting skills in systems, LAN, and Internet networks.
Ability to work under pressure and solve problems efficiently.
Strong organizational and prioritization skills.
Detail-oriented with a proactive approach.
Professional, courteous, and team-oriented.
Flexible with working hours.