Program Manager

Location: Saint Thomas Mount

Program Manager – LATAM

Location:

LATAM (Remote)

Experience:

2–4 Years

Employment Type:

Full-Time / Part-Time

Languages:

Spanish or Portugal, English
About Awign
Awign is one of Asia's largest Work-as-a-Service platforms, with a network of 1.5M+ workforce professionals across 800+ cities. We support global enterprises in AI data collection, data annotation, robotics data generation, and large-scale workforce operations.

Role Overview
We are seeking a highly motivated Program Manager to lead and execute large-scale AI data collection, annotation, and workforce programs for global clients. The ideal candidate will be responsible for end-to-end project delivery, stakeholder management, operational excellence, and ensuring high-quality outcomes across multiple concurrent programs.

Key Responsibilities
Manage end-to-end delivery of AI data collection and annotation programs.
Coordinate with clients, internal teams, vendors, and freelancers to ensure timely execution.
Develop project plans, timelines, resource allocation strategies, and risk mitigation frameworks.
Drive program reporting and stakeholder communication.
Monitor KPIs, SLAs, quality metrics, and operational performance.
Manage large, distributed work forces and vendor networks across multiple geographies.
Identify process improvement opportunities and implement scalable operational solutions.
Collaborate closely with operations, quality and vendor management teams.
Handle escalations proactively and ensure successful project delivery.

Required Qualifications
Bachelor's degree in Engineering, Business, Operations, or a related field.
2–4 years of experience in Program Management, Operations, BPO, Crowd sourcing, AI Data, or Workforce Management.
Strong project management and stakeholder management skills.
Experience managing large-scale operations involving multiple vendors and teams.
Excellent analytical, problem-solving, and decision-making abilities.
Strong verbal and written communication skills in English & Spanish/Portugal.
Proficiency in Excel, Google Sheets, project management tools, and reporting dashboards.

Preferred Qualifications
Experience in AI/ML data annotation or data collection projects.
Experience working with global clients across different time zones.
Experience managing distributed freelance, crowd sourcing, or gig work forces.
Spanish and/or Portuguese language proficiency is a plus.
Why Join Awign?
Work on cutting-edge AI and Robotics programs.
Manage projects for leading global AI companies.
Collaborate with international teams across multiple countries.
Opportunity to build and scale high-impact programs from the ground up.
Fast-paced, entrepreneurial environment with significant growth opportunities.