Presales Consultant- Telecom Domain

Location: Noida Sector 27

We are HCLTech , one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Bid Manager/Presales – Telecom

Experience:

3–5 years in presales/bid management with hands-on RFP/RFI ownership for Telecom deals.

Role Purpose
Own the end-to-end RFx (RFP/RFI/RFQ) response lifecycle for Telecom opportunities—drive planning, solution storytelling, compliance, and timely submission. Act as the central coordinator across Sales, Solutioning, Delivery, Finance, Legal, and Marketing to maximize win rates.

Key Responsibilities
Lead bid planning, storyboarding, win themes, and review gates; ensure compliant, on-time submissions.
Coordinate virtual bid team across Sales, Solutioning, Delivery, Finance, Legal, Marketing.
Translate telecom requirements (SIP/VoIP, SS7, SBCs, PBX/softswitch, CTI/ACD, IVR) into persuasive solution narratives.
Manage client Q&A, defense/orals; maintain bid tracker and governance artifacts.
Collaborate on pricing/TCO, risks/assumptions; define scope and deliverables.
Build and maintain reusable Telecom bid assets (templates, boilerplate, case studies).

Must-Have
Graduate or PG, preferably  BE/B.Tech/MCA/MBA  with  3–5 years’ experience in Pre-sales for IT products and services  with bid management processes.
Prior experience in  end-to-end bidding transactions & presales involving international markets  and capable of  RFI/RFQ/RFP closure as an individual contributor .
Candidates on  key success factors in bidding , handling bids with  A-rated companies  for regions like  North America, LATAM  will be the ideal match.
Strong knowledge and understanding of  bid opportunities .
Excellent communication skills with proven  problem-solving and writing skills .
Hands-on with  end-to-end RFI/RFP/RFQ response preparation  and other sales support like  technical presentations, capability and approach documents .
Ability to independently interact with  C-Level customers , plan, schedule, monitor, evaluate bid preparation to ensure quality and timely submission of bids.
A strong team player with ability to make an  apt presentation for the bids .

Preferred Skills
Contact center platforms (Genesys/Avaya/Cisco), CPaaS (Twilio), IVR scripting, ASR/TTS.
Exposure to OSS/BSS; multi-geo bid experience.

Education:

BE/B.Tech/MCA/ MBA preferred.

Location:

Noida.
Work Mode:
Hybrid; travel for client meetings/bid defenses as required.

Key Performance Indicators (KPIs)
On-time compliant submissions across all RFx.
Win rate/shortlist rate improvement versus baseline.
Quality scores in internal reviews; adherence to process gates.
Volume and adoption of reusable assets produced.