Technical Program Manager

Location: Noida Sector 27

About Pine Labs
Pine Labs is a leading merchant commerce platform, enabling businesses with technology-led solutions across payments, commerce, and financial services. We are building scalable, secure, and innovative technology platforms that power businesses across markets.

Role Overview
We are looking for a  Technical PMO  to drive program governance, execution tracking, stakeholder management, and delivery excellence across technology initiatives.
This role is ideal for someone who understands  technology projects and engineering processes  and can work closely with Engineering, Product, Architecture, Security, Infrastructure, and Business teams. The person will bring structure and visibility to complex programs, proactively identify risks and dependencies, and ensure initiatives are delivered within agreed timelines and quality standards.

Key Responsibilities
Program & Project Governance
Drive governance and execution tracking for multiple technology initiatives and strategic programs.
Establish and maintain project plans, milestones, timelines, deliverables, and dependencies.
Track progress against committed timelines and proactively highlight delays and deviations.
Conduct regular program reviews and ensure action items are tracked to closure.
Prepare program dashboards, MIS, status reports, and management updates.
Technical Program Coordination
Work closely with Engineering, Product, Architecture, Dev Ops, Security, QA, and Infrastructure teams to drive execution.
Understand technical dependencies, architecture-level discussions, release plans, and engineering milestones.
Track major technology deliverables including platform upgrades, application releases, migrations, integrations, and transformation initiatives.
Coordinate cross-functional teams to resolve dependencies and unblock critical deliverables.
Translate complex technical updates into clear business and leadership-level communication.
Risk, Issue & Dependency Management
Identify program risks, issues, bottlenecks, and cross-team dependencies proactively.
Maintain RAID logs and ensure timely mitigation and closure of risks and issues.
Escalate critical risks with appropriate context, impact, and recommended actions.
Drive resolution of dependencies across multiple technology teams.
Stakeholder Management
Partner with senior engineering and business stakeholders to ensure alignment on priorities and timelines.
Facilitate program governance meetings, steering committee reviews, and stakeholder connects.
Ensure clear communication of program status, risks, dependencies, and decisions.
Follow up with stakeholders to drive accountability and closure.
Process & Delivery Excellence
Define and improve technology program management processes, frameworks, and governance mechanisms.
Establish standard reporting and tracking mechanisms across programs.
Identify opportunities to improve delivery predictability, transparency, and operational efficiency.
Support leadership with data-driven insights on program health, execution, and delivery performance.
Required Skills & Experience
5–10 years of experience  in Technical PMO, Technical Program Management, Project Management, or Technology Operations.
Strong understanding of  software development and technology delivery life cycles .
Experience working with Engineering and cross-functional technology teams.
Strong program/project planning, tracking, and governance skills.
Experience managing  risks, issues, dependencies, milestones, and delivery timelines .
Strong analytical and problem-solving capabilities.
Excellent stakeholder management and communication skills.
Ability to create effective dashboards, MIS, and executive-level program reports.
Strong proficiency in  Excel/Google Sheets and PowerPoint .

Experience with project/program management tools such as  Jira, Confluence, MS Project, Asana, or similar tools .
Good to Have
Experience working in  Fin Tech, Payments, Banking, SaaS, or high-growth technology organizations .
Understanding of  Cloud, APIs, Microservices, Data Platforms, Dev Ops, Cybersecurity, or Enterprise Architecture .
Experience working with Agile/Scrum teams.
Exposure to  technology transformation, platform…