Senior ServiceNow Technical Consultant

Location: Vasanthanagar

Job Title :
Senior Service Now Technical Consultant
Location City :
Bangalore
Experience Required : 8+ Years
Salary Range:
30 to 43 LPA
Work Mode: WFO
Position Type:
Permanent
Openings: 5

Company Name:  VARITE INDIA PRIVATE LIMITED

Client:  A British multinational that provides information technology services to public- and private-sector customers. It is a UK company based in Hatfield, Hertfordshire. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

Key Accountabilities and Responsibilities
Delivering high quality Service Now implementations based on business process requirements
Ensuring adherence to coding and design standards, and providing technical hand-over documentation
Peer reviewing the work of others
Able to communicate on complex issues to meet business and customer requirements to avoid escalations
Increasing application operating efficiency and adapting to new requirements, as necessary
Keep up to date with current and future market developments, technologies, product and strategies

According to experience:
Provide technical design authority and mentor more junior members of the team
Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice
Assisting with system testing and UAT
Contribute to the development of technical procedures and standards
Escalate issues in line with company processes to ensure customer demands are met
Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer
Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements
Regularly updates his/her technical knowledge by participating in internal and external training and certifications
Achievement of customer satisfaction targets
Effective delivery of quality solutions using company's methodologies and standards
Successful handover of technology to internal or customer support function
Enhancement of company's services reputation with customers, vendors, partners & internal audience
Participates in team meetings, internal communities, and other knowledge sharing activities
Attain and retain Service Now Certifications and partner accreditations

Skills and Experience
Responsible for technically leading implementations, providing technical design lead and mentoring junior members of the team
Proven knowledge and experience in multiple areas of the Service Now platform, including functionality, database structure, developer APIs, development tools and techniques
Over 7 years of experience in similar roles within the Service Now ecosystem
Skills and experience in Web Technologies (e.g. JavaScript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
Ability to provide technical leadership and support to Process Consultants
Software Development Lifecycle experience in Agile and Waterfall projects
Open and friendly personality, with ability to be customer facing
Be self-managing and capable of working alone or as part of a team
Be capable of working with customers and managing their expectations
Ability to input into technical solution designs and provide input into bid, project and technical documents
Uses active listening skills and probing techniques to understand the priorities and concerns of others

Education and Qualifications
BE / BTech in Computer Science or related disciple

Service Now Certifications
Service Now Certified System Administrator / Service Now Certified Application Developer
Service Now Certified Implementation Specialist in ITSM and other areas

How to Apply:

Interested candidates are invited to submit their resume using the apply online button on this job post.

Equal Opportunity

Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Unlock Rewards:  Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Exp Req -  Referral Bonus
0 - 2 Yrs.

- INR 5,000
2 - 6 Yrs.

- INR 7,500
6 + Yrs.

- INR 10,000

About VARITE:  VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading…