Meridian Engineer Bangalore​/Pune​/Mumbai

Position: Meridian Engineer Location :- Bangalore/Pune/Mumbai
Location: Vasanthanagar

Experience :

-  4+ Years
Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in helping clients enhance and support their Engineering Document Management (EDM) solutions through Accruent Meridian.
Your Role
As a Meridian Engineer, you will be responsible for supporting, maintaining, debugging, and enhancing EDM solutions built on the Accruent Meridian platform. You will work closely with end-users, business stakeholders, and customer HQ teams to ensure seamless system operations and continuous improvements.
In this role, you will:
Provide application support for Accruent Meridian-based EDM solutions.
Handle user queries, incidents, and service requests through ticketing tools.
Analyze and resolve production issues, perform bug fixing, and implement system enhancements.
Collaborate with end-users to understand business requirements and clarify functional issues.
Work with customer HQ teams and stakeholders to ensure timely issue resolution and solution delivery.
Develop and maintain scripts using technologies such as VBScript, Power Shell, SQL, and related tools.
Participate in system configuration, customization, testing, and deployment activities.
Monitor application performance and proactively identify areas for improvement.
Ensure adherence to support processes, documentation standards, and service-level agreements.
Work effectively within a team environment and contribute to knowledge-sharing initiatives.
Your Profile
4+ years of experience in application support and development.
Strong knowledge and hands-on experience with  Accruent Meridian .
Proficiency in development and scripting technologies such as  VBScript, Power Shell, SQL , and similar tools.
Experience working with  ticketing/support tools  and managing user support activities.
Strong troubleshooting and problem-solving skills.
Experience interacting directly with end-users and business stakeholders.
Ability to coordinate with global/customer HQ teams.
Good communication skills and a collaborative team-player mindset.
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
Top 3 Skills
Meridian Knowledge (Accruent Meridian)
Development Skills (VBScript, Power Shell, SQL, Scripting)
User Support & Ticket Handling Experience
What You'll Love About Working Here
Work on enterprise-scale Engineering Document Management solutions.
Collaborate with global teams and business stakeholders.
Opportunity to enhance expertise in Meridian, automation, and application support.
Continuous learning and career development opportunities.
Inclusive and collaborative work environment.
About Us
Capgemini is a global business and technology transformation partner, helping organizations accelerate their digital transformation journey. With deep industry expertise and a strong global presence, Capgemini enables clients to unlock value through technology, innovation, and sustainable growth.