SAP CRM Service Consultant

Location: Vasanthanagar

Role: SAP CRM Service Consultant

Location:

Bangalore / Hyderabad / Pune (Onsite / Hybrid)

About Us:

Gyan Sys is a global mid-tier systems integrator company for over 20 years headquartered in the US with 3000+ employees across 12 countries serving 160+ active enterprise customers across Manufacturing, Industrial, Consumer, Life Sciences and High-Tech industries.

Gyan Sys provides Digital Transformation services leveraging SAP, Salesforce, Databricks, Snowflake, Application Modernization and various AI projects.

Key Responsibilities:

Lead  the design, configuration, and implementation of  SAP CRM  – Service solutions
Analyze business requirements and translate them into functional specifications
Support integration with ECC, middleware, and third-party systems
Work closely with business stakeholders and technical teams to ensure alignment and solution quality
Handle incident management, enhancements, and continuous improvements
Conduct testing, training, and documentation for service processes
Provide post-go-live support and issue resolution.

Requirements:
8+ years  of hands-on experience in  SAP CRM  with strong focus on the  Service module
Experience in configuring and supporting service contracts, service orders, service requests, and related objects
Integration  knowledge with ECC, SD, and middleware systems
Strong understanding of business processes in high-tech manufacturing or similar industries
Excellent communication and stakeholder management skills
Ability to work independently in a fast-paced environment.

Interested candidates can share their profiles at

Thanks,
Bala
Gyan Sys