AWS Infra Support Engineer

Location: Vasanthanagar

TCS Hiring for AWS Infra Support Engineer

Experience Range:

-  06 To 08 Years (Mandatory)
(

Note:

Candidates below 6 years of IT experience shall not be considered)

Job Location s :  Bengaluru, Hyderabad

JOB DESCRIPTION

Role Overview :

We are seeking a skilled L1.5 Support Engineer with strong expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.

Key Responsibilities:

Monitor application and infrastructure alerts and respond within SLA.
Perform initial troubleshooting, issue triaging, and escalate when required.
Manage incidents, service requests, and change requests using Service Now/Jira.
Ensure system uptime, performance, and reliability.
Collaborate with L2/L3 teams and development teams for issue resolution.
Maintain documentation and knowledge base articles.
Support deployment activities and CI/CD pipelines.

Required Skills:

1) AWS Infrastructure :

Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling.
Basic knowledge of IAM roles and cloud security best practices.
Familiarity with Code Pipeline and CI/CD workflows.

Experience with Ansible Tower and Python scripting.

2) Monitoring & Ticketing Tools:
Hands-on experience with Datadog (Synthetic & RUM Monitoring).
Working knowledge of Splunk ITSI and AWS Cloud Watch.
Experience in Service Now (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.

3) Source Code Management:

Experience with Git Hub for version control.
Knowledge of Nexus Repository management.

4) Application Runtime & Middleware:

Experience with Apache Tomcat and Apache HTTP Server.
Support for Java-based applications.
Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache).
Basic Python knowledge.

5) Operating Systems:
Hands-on experience with Linux (RHEL and Amazon Linux).
Knowledge of shell scripting, Linux commands, and SSL certificates.

Minimum Qualification:

15 years of Full Time Education

Interested candidates kindly share your updated resume to    along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:

Section 1:
Basic Details:
Candidate Name:
Email :
Phone Number:
Current Location (City):
Preferred Location (City):

Section 2:
Educational Details:
Highest Regular Full‑Time Qualification
(Diploma / Graduation / Post Graduation / Others)
10th Completion Year
12th / Intermediate Completion Year
Graduation Completion Year
Post‑Graduation Completion Year  (if applicable)

Section 3:

Work Experience:

Current Company Name
Total Experience (in years)
Number of Companies Worked
Employment Timeline
(Example: Company A – 2021 to Present, Company B – 2019 to 2021)

Section 4:
Compensation Details:

Current CTC (in LPA)
Expected CTC (in LPA)
Notice Period
(Immediate / 15 Days / 30 Days / 60+ Days)

Section 5:
Documentation & Compliance (Yes / No):

Valid  Available (Aadhar & Pan Card): (Yes/No)
Educational Documents Available: (Yes/No)
Employment Documents Available: (Yes/No)
UAN Number Available: (Yes/No)