Presales Solutions Architect

Location: Vasanthanagar

Role:
Presales Consultant

Experience:

8 – 14 years (Pre-Sales & CPaaS)

Work Location:

Gurgaon | Bangalore | Pune | Mumbai

Role Overview
We are looking for an Enterprise Presales Consultant with strong telecom domain knowledge to support enterprise sales engagements for CPaaS (Communication Platform as a Service) and Network API / Networkas-a-Service offerings. The role bridges sales, product, and engineering, translating enterprise business needs into technically sound and commercially viable solutions. The candidate will play a key role across the end-to-end presales cycle, from customer discovery to solution design, BoQ preparation, and deal closure support.

Key Responsibilities
Presales & Solutioning

• Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings.

• Engage with enterprise customers to understand business requirements, use cases, and technical
expectations.

• Design end-to-end solution architectures aligned with customer needs, product capabilities, and
network constraints.

• Position CPaaS capabilities such as SMS, Voice, Whats App, OTP, and APIs for enterprise digital
transformation use cases.

• Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to
enterprise and partner ecosystems.
Customer Interaction & Stakeholder Management

• Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP
discussions.

• Build strong enterprise customer relationships and maintain effective working connections with
CXOs, IT heads, and digital teams.

• Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure
solution feasibility and alignment.
Commercials & BoQ

• Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for
enterprise proposals.

• Assist in proposal responses, including technical sections of RFPs/RFIs.
Product & Market Feedback

• Provide structured feedback from enterprise engagements to product teams for feature
enhancements and roadmap inputs.

• Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API
domains.

Required Skills & Experience
Qualifications

• Bachelor’s degree in Engineering (Telecom / IT / Computer Science) or equivalent.

• MBA or business exposure is a plus.

• Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is
preferred.
Domain & Technical

• 8-14 years of experience in enterprise presales / solution consulting within the telecom or digital
communications domain.

• Strong understanding of CPaaS platforms, APIs, messaging, voice, Whats App Business, OTP, and
enterprise communication workflows.

• Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration
models.

• Familiarity with Network APIs / NaaS concepts is highly desirable.
Presales & Commercial

• Proven experience handling enterprise presales cycles, from discovery to deal support.

• Hands-on experience in BoQ preparation, solution costing, and proposal support.

• Strong exposure to customer interactions, requirement workshops, demos, and solution
walkthroughs.
Soft Skills

• Excellent communication and presentation skills with the ability to explain complex solutions in
simple business terms.

• Strong enterprise connect and relationship-building capability.

• Ability to work in cross-functional teams and manage multiple opportunities in parallel.

• High ownership mindset with attention to detail and execution discipline.

About Comviva
Comviva empowers organizations to drive transformative growth with measurable business impact. Our AIdriven digital solutions and intelligent platforms enable our customers to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future.

With our solutions deployed across 100+ countries, Comviva has brought the benefits of…