Oracle Fusion HCM Technical Support Analyst

Location: Mysuru

Job Role:

Oracle Fusion HCM Technical Support Analyst
Job Type:  Contract

Experience:

6+ Years

Job Location:

Remote

Job Description
We are seeking an experienced  Oracle Fusion HCM Technical Support Analyst  with strong hands-on expertise in  Oracle Fusion Payroll, Core HR, Fast Formula, OTBI, BI Publisher, HCM Extracts, HDL, and integrations .

The ideal candidate will be responsible for application support, technical troubleshooting, enhancements, reporting, integrations, data management, testing, and release activities across Oracle Fusion HCM.

Key Responsibilities
Provide day-to-day technical and functional support for  Oracle Fusion HCM , particularly Core HR and Payroll.
Troubleshoot production issues, review open cases, and coordinate with internal teams and Oracle/vendor support for resolution.
Analyze Oracle Fusion Payroll setup and data issues and resolve them within agreed turnaround times.
Review Oracle release notes and assess potential impacts on existing configurations, integrations, and business processes.
Analyze requirements and recommend appropriate technical/configuration solutions.
Configure applications based on approved requirements and document functional and technical specifications.
Assess the impact of configuration changes across  Fast Formulas, extensions, HR processes, downstream systems, and integrations .
Support large and complex  data imports, extracts, validations, and data governance  activities.
Develop and maintain integrations and file transfers between Oracle Fusion HCM and third-party systems.
Execute  unit, integration, and user acceptance testing  and provide required system documentation and testing support.
Develop and maintain reports and queries using  OTBI, BI Publisher, SQL, and other Oracle reporting tools .
Support implementation of new Oracle HCM modules and enhancements to existing applications.
Document configurations, migration activities, technical solutions, and change-management requirements.
Provide Tier 2 support for user  How To  queries and contribute to job aids and technical documentation.

Required Technical Skills
Oracle Fusion HCM
Strong experience in  Oracle Fusion HCM Core HR and Payroll .
Hands-on experience in application support, configuration, troubleshooting, enhancements, and release management.

Fast Formula
Proficiency in developing  Fast Formulas for Payroll and Core HR .
Experience designing complex Fast Formulas for  Payroll, OTL, and Absence .

OTBI & BI Publisher
Strong experience developing  OTBI reports and dashboards , particularly for Payroll.
Experience creating  BI Publisher reports and notifications .
Strong SQL skills for data extraction and reporting.

Experience with SQL/report performance tuning.
Experience creating loopback integrations using Payroll flows and BIP reports.

HCM Extracts
Experience configuring  HCM Extracts  for Payroll and other HCM areas.
Ability to design complex extraction rules and transfer data to downstream applications.

HDL & Data Migration
Strong experience with  HCM Data Loader (HDL)  and spreadsheet-based data uploads.

Experience with bulk data uploads/migration for Payroll objects, including element entries and balance adjustments.
Ability to map, validate, and reconcile employee data during data conversion.

Integrations
Hands-on experience integrating Oracle Fusion HCM with third-party systems such as  Time Management and Benefits platforms .
Experience working with  Oracle APIs, BIP reports, SOAP web services, and OIC .
Ability to create/configure and invoke SOAP-based web service jobs.
Experience implementing  real-time and batch integrations  using Oracle Integration Cloud (OIC).

Good to Have
Basic functional understanding of  Oracle Fusion Core HR and Payroll business processes .
Exposure to Oracle HCM modules such as  ORC, Talent Management, OLC, Compensation, and Payroll .
Knowledge of  BPM Worklist  and HCM integration troubleshooting.

Required Experience & Qualifications
6+ years of Oracle Fusion HCM experience .
Experience in  service delivery and vendor management .
Bachelor's degree or equivalent relevant experience.
Strong experience evaluating requirements and specifications through  development, testing, and deployment .
Strong knowledge of  SQL/database queries, data extracts, calculations, formulas, and complex commands .
Excellent analytical, troubleshooting, documentation, and communication skills.

Key Soft Skills
Strong communication and stakeholder-management skills.
Ability to translate complex technical concepts into simple business…