Client Solution Strategist

Location: Palakkad

About us:

Pixis is a US based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decision making seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug and play AI products, 200+ proprietary, self evolving AI models without having to write a single line of code.

The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including  Soft Bank Vision Fund 2, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures. Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and Smart Asset, to name a few Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand
generation efforts.

Get ready to embark on an AI venture at (Use the "Apply for this Job" box below)./

Why Pixis?

We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above
everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve. These
values guide us in everything we do, and is reflected in our employees and the products we build together.

Key Responsibilities:

Own customer lifecycle management –Pixis Product Adoption, Retention, and Growth (upsell/cross-sell).
Leverage AI data and insights to shape growth strategies and deliver measurable business outcomes for clients.
Serve as an AI solutions expert, translating client objectives into scalable marketing strategies.
Define and track KPIs and ROI frameworks to demonstrate value delivered.
Monitor account health, identify renewal risks, and drive proactive mitigation.
Develop a strong understanding of client business, audience, and competitive landscape to provide strategic guidance.
Collaborate cross-functionally to resolve issues and ensure seamless execution.
Leverage Pixis Products to deliver reports and performance reviews for clients and internal stakeholders.
Act as the primary client-facing strategist, partnering with the CSM/CPs to drive end-to-end customer success.

Requirements:

Strong understanding of digital marketing platforms(Google, Meta, Tik Tok, Snapchat, Programmatic) and tools (GA, Adobe, Apps Flyer, Kochava).
Ability to translate business goals into actionable, data-driven strategies.
Proven track record in client retention and growth in a customer-facing role.
Strong logical thinking and analytical skills, with a structured problem-solving approach.
Excellent communication and stakeholder management skills.
Ability to multitask, prioritize, and thrive in a fast-paced environment.
Experience - Minimum 2-3 years in Digital Marketing or SAAS Company.