Technical Presales

Location: Ernākulam

Key Responsibilities
1. Lead Handoff & Qualification (After Lead is Provided)
Receive qualified leads and review background details, use cases, and customer pain points.
Conduct initial technical discovery calls to validate requirements, environment, and feasibility.
Understand the customer’s business objectives, challenges, and KPIs that the solution must address.
2. Technical Discovery & Requirement Analysis
Run detailed requirement workshops with customer technical and business stakeholders.
Map customer needs to product features, integrations, and architecture.
Document technical requirements, scope, and success criteria for demos or POCs.
3. Solutioning & Proposal Development
Design solution architecture tailored to customer needs.
Prepare technical proposals, solution decks, and effort estimates in collaboration with delivery teams.
Work with internal teams to align capabilities, timelines, and customization requirements.
4. Demonstrations, Walkthroughs & POCs
Deliver high-impact product demos customized for the customer’s use cases.
Design, deploy, and manage Proof-of-Concepts (POCs) or pilot implementations.
Highlight differentiators, ROI, and technical advantages relevant to the customer’s objectives.
Address customer questions, objections, and concerns with clarity.
5. Stakeholder Alignment & Deal Progression
Act as the primary technical point of contact for customers throughout the pre-sales cycle.
Coordinate with account executives to track progress, risks, and next steps.
Participate in solution discussions, pricing review meetings, and proposal negotiations (from a technical standpoint).
Required

Skills & Qualifications
Bachelor’s degree in Engineering, Technology, or related field.
2–7 years of experience in pre-sales, solutions engineering, or technical consulting.
Strong ability to understand complex customer environments and propose relevant technical solutions.