Technical Program Manager

Location: Vasanthanagar

Tech Program Manager – Retail Technology

– Job Description

About this team
This role is on Point of Sale team in the technology organization. This team is responsible for maintaining POS system and integrating with backend enterprise systems. We are looking for an IT Technical Program Manager to contribute to success by planning, developing, managing, and implementing medium to large cross-divisional, multi-year projects using a structured project management methodology. Projects will have both business and technology focus with emphasis on leading from front.

This role will also provide support for high level technical design reviews and architecture for various key implementations by coordinating with architects on the team and other cross functional teams.

Our team is fast-paced and taking on exciting new initiatives to support a fast-growing business. We strive to adopt leading-edge technology and seek to improve on the solutions continuously. We are not afraid to try new things, have fun, and encourage each other to take on new challenges. We support each other in growing professionally and personally. We fail forward and learn from our mistakes, thus creating a better path ahead.

We create space for team members to share feedback and ideas that can help us continually grow as an organization.
We operate following agile framework and leverage multiple product teams across our various functions. We encourage our teams to norm and figure out the best way to deliver critical business initiatives. We institute a culture of fun and lightheartedness to enjoy work each day. We are inclusive and know that we are stronger as a team than as an individual.

Experience and Skillset:
Initiates, plans, controls, and implements medium to large cross-divisional, multi-year projects utilizing project management practices
Ensures overall deliverables are completed, including project charter, plan, schedule, requirements, design, development, testing, implementation, policies and procedures, standards, contracts, risks, and issues resolutions
Plans projects in detail, develops and manages project budgets, organizes project teams and works with resource managers to coordinate and align resource needs
Identifies, evaluates, and proactively manages cross-project interdependencies
Manages progress of efforts and communicates status to sponsors, stakeholders on a regular basis and to senior leadership as needed
Participates in strategic roadmap planning and may facilitate and provide materials for portfolio review meetings
Excellent communication skills, able to flex style and work with all levels within the organization from individual contributors to Executives
Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies utilizing relative process improvement techniques and methodologies.
Ensures smooth implementation of new technologies and vendor integrations by using their expertise on their assigned domains and interfaces
May conduct technical walkthroughs with software engineers to ensure technical feasibility and standards across departments.
Collaborates with operations support and other teams to ensure robust production operations

Qualifications:

Bachelor’s degree in computer science/information technology, or in a related technical field or equivalent technology experience.
Minimum 10 years of progressively responsible, post-baccalaureate work experience designing, developing, and implementing computer software projects utilizing open-source services framework
Minimum 10+ years Project Management experience
5+ years’ experience in Retail Systems, development, and delivery (highly…