Senior Program Manager – HIMS Implementation

Location: Vasanthanagar

Job Description for Senior Program Manager – HIMS Implementation
Kare Xpert Overview:
Kare Xpert Technologies is a Reliance Jio-backed healthcare technology company offering an AI-powered, cloud-based Digital Healthcare Platform. With 60+ integrated modules, including HIMS, EMR/EHR, Telemedicine, LIMS, RIS/PACS, Pharmacy, IoT, and Advanced Analytics, Kare Xpert enables hospitals to deliver connected, efficient, and patient-centric care.
Recognized as the winner of the  NASSCOM Hospital Innovation Challenge  and selected for the  Google for Startups Accelerator India , Kare Xpert works with leading global technology partners such as Google, Microsoft, Oracle, AWS, GE Healthcare, and KPMG to drive digital transformation in healthcare..

Lead Digital Transformation in Healthcare  Are you passionate about leveraging healthcare technology to transform hospital operations and improve patient care? Join Kare Xpert and lead large-scale HIMS implementations across some of the region's leading healthcare institutions. From project kickoff to go-live and stabilization, you will work closely with hospital leadership, clinical teams, and cross-functional engineering teams to deliver impactful digital healthcare solutions.
What You'll Do  Program Leadership & Governance   Act as the face of Kare Xpert leadership for assigned customer engagements.
Lead end-to-end HIMS implementation programs across multiple hospitals and healthcare networks.
Drive resource planning, mobilization, and deployment to ensure successful project execution.
Manage Steering Committee (Steer Co) meetings, executive reviews, and stakeholder communications.
Develop project plans, implementation roadmaps, risk mitigation strategies, and governance frameworks.
Identify project risks, dependencies, and bottlenecks; proactively raise red flags and drive corrective actions.
Govern project KPIs related to scope, cost, quality, timelines, customer satisfaction, and adoption.
Manage multiple projects simultaneously while ensuring delivery excellence.
Partner with Finance teams to monitor revenue realization, collections, project profitability, and commercial milestones.
Drive process compliance, operational governance, and continuous improvement initiatives across projects.
Lead change management initiatives to ensure smooth adoption of new clinical and operational workflows.
Stakeholder & Client Management   Build strong relationships with hospital CXOs, clinical leadership, IT teams, and operational stakeholders.
Serve as the primary escalation point for project-related issues and ensure timely resolution.
Conduct executive presentations, business reviews, and program status updates for senior leadership.
Ensure high levels of customer satisfaction through proactive engagement and transparent communication.
People Leadership   Lead, mentor, and develop a team of 10+ professionals across implementation, clinical, training, and technical functions.
Drive team performance, capability development, and succession planning.
Foster a culture of accountability, collaboration, and customer-centric delivery.
Technical & Solution Leadership   Possess strong hands-on knowledge of Hospital Information Management Systems (HIMS) and healthcare workflows.
Lead solution discussions, implementation planning, and technical workshops with customers.
Drive system configuration, workflow validation, training, testing, go-live, and post-go-live support activities.
Act as a subject matter expert and mentor team members on HIMS modules and implementation best practices.
Ensure seamless integration of HIMS with third-party healthcare and enterprise systems.
Travel & Deployment   Be available for onsite engagement as required by business and project needs.
Demonstrate flexibility and enthusiasm for extensive travel, including local, domestic, and international assignments.
What You Bring   MBA (Healthcare) /

B.Tech (Computer Science, Information Technology, Electronics) / MCA.
5–8 years of experience in Healthcare IT and HIMS implementation.
Proven experience managing large-scale healthcare implementation programs.
Successful track record of implementing solutions for multi-chain hospital groups or hospitals with 500+ beds.
Strong understanding of hospital operations, clinical workflows, and post-go-live support processes.
Demonstrated experience in managing Steer Co meetings, executive stakeholders, escalations, and project governance.
Proven experience leading and managing teams of 10 or more professionals.
Excellent…