Senior Network Engineer

Location: Vadodara H.O

Location:

Vadodara, Gujarat

Employment Type:

Full-Time

Experience:

4–7+ years
Department:  Network Operations / Technical Support
Shift Timing:  Night Shift (5 working days)

About the Role

We are looking for an experienced and technically strong  Senior Network Engineer – Network Operations & Security  to manage day-to-day network operations, troubleshoot complex network issues, handle technical escalations, and lead our network engineering team.
The ideal candidate should have strong hands-on experience with enterprise networking technologies, including  Mikro Tik, Ubiquiti Uni Fi, Aruba, Cisco, Fortinet, and Juniper . The candidate must have a solid understanding of  routing, switching, network security, firewalls, VPNs, VLANs, and network troubleshooting .
This role requires both strong technical expertise and the ability to train, guide, and manage the technical team.

Key Responsibilities
1. Network Operations & Monitoring  Monitor day-to-day network operations and ensure network availability, stability, and performance.
Monitor network devices, firewalls, switches, routers, wireless infrastructure, and related systems.
Identify and troubleshoot network connectivity, performance, and configuration issues.
Perform proactive monitoring and preventive maintenance.
Maintain proper documentation of network configurations, changes, and troubleshooting activities.
2. Technical Escalation Management  Act as the  senior technical escalation point  for complex network and connectivity issues.
Take ownership of critical incidents and ensure timely resolution.
Troubleshoot issues escalated by Network Engineers and Technical Support teams.
Coordinate with vendors, ISPs, and third-party technology providers when required.
Analyze recurring problems and implement permanent solutions.
Participate in emergency and after-hours troubleshooting when required.
3. Routing & Switching  Configure, manage, and troubleshoot enterprise routers and switches.
Strong understanding of  TCP/IP, VLAN, DHCP, DNS, NAT, STP, trunking, and subnetting .
Hands-on experience with routing protocols such as  Failover and NAT  is preferred.
Configure and troubleshoot inter-VLAN routing and network segmentation.
Troubleshoot LAN, WAN, WLAN, and Internet connectivity issues.
Design and implement reliable network solutions based on business requirements.
4. Network Security & Firewalls  Configure, manage, and troubleshoot enterprise firewalls.
Hands-on experience with  Fortinet, Mikro Tik, Uni Fi, Rukus, Cisco, and Juniper firewalls/security platforms .
Configure and troubleshoot firewall policies, NAT, VPNs, port forwarding, and security rules.
Implement network security best practices.
Monitor security-related network events and investigate suspicious traffic or connectivity issues.
Maintain secure and controlled access to network infrastructure.
5. Wireless Networking  Configure and troubleshoot enterprise Wi-Fi networks.
Hands-on experience with  Ubiquiti Uni Fi and Aruba wireless solutions .
Troubleshoot wireless coverage, roaming, authentication, interference, and performance issues.
Optimize wireless networks based on customer requirements and network performance.
6. Team Management & Training  Lead and manage Network Engineers and Technical Support Engineers during daily operations.
Assign and monitor technical tasks and escalations.
Train junior and mid-level engineers on networking technologies and troubleshooting procedures.
Conduct technical knowledge-sharing and training sessions.
Review team performance and provide technical guidance and feedback.
Develop and maintain standard operating procedures (SOPs) for network operations.
Ensure the team follows proper troubleshooting and escalation procedures.
7. Customer & Client Support  Provide technical assistance for critical customer network issues.
Communicate with customers regarding technical incidents and resolutions.
Participate in technical discussions with customers, vendors, and management.
Ensure customer issues are handled professionally and within agreed SLA requirements.
Prepare technical reports and incident summaries when required.
Required Technical Skills The candidate  must have hands-on experience  with:
Mikro Tik RouterOS
Ubiquiti Uni Fi
Aruba Networking

Strong knowledge of:
Routing & Switching
TCP/IP
VLANs
DHCP & DNS
NAT
Firewall configuration
VPN
WAN/LAN
Network Security
Wireless Networking
Network Monitoring
Troubleshooting and Incident Management

Candidate Requirements  Bachelor's degree or diploma in  Computer Science, Information…