Application Support Analyst – NetSuite | NSAR | L2 Support
Job in
390001, Vadodara H.O, Gujarat, India
Listed on 2026-09-28
Listing for:
Asian Hires
Full Time
position Listed on 2026-09-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
Experience:
3–5 Years
Location:
Vadodara
Candidates: Open to candidates from anywhere in India
Work Mode: Hybrid / Remote
Initial Requirement:
1 week WFO
Shift:
3:00 PM – 12:00 AM ; may include night shifts in future
CTC: Up to ₹8.5 LPA
Joining:
Immediate–30 Days Mandatory
Role Overview
We are looking for an Application Support Analyst with hands-on Net Suite application support experience and exposure to Net Suite Account Reconciliation (NSAR) . The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams.
Mandatory Skills
Net Suite – Minimum 3 Years
NSAR – Minimum 1 Year
Advanced/Expert Microsoft Excel
Application Support / L2 Support
Strong troubleshooting and problem-solving
Strong communication and stakeholder management
US stakeholder interaction
Incident and issue resolution
Application configuration/support
Change management
Good to Have
Case Locker
Ragic
Salesforce
Docu Sign
Microsoft Copilot / AI tools
The JD specifically mentions Case Locker, Ragic, Salesforce and Docu Sign as applications the candidate may need to learn/support, with exposure considered an advantage.
Key Responsibilities
Provide L2 support for Net Suite and NSAR .
Manage NSAR access requests, provisioning and governance.
Troubleshoot Net Suite, NSAR and integrated-system issues.
Perform root-cause analysis and work with development teams on complex issues.
Support users and conduct application training.
Maintain SOPs, user guides and knowledge-base documentation.
Support integrations involving Salesforce, Net Suite, Ragic, Case Locker and Docu Sign .
Support upgrades, enhancements, testing and integration initiatives.
Monitor application performance and identify recurring issues.
Generate reports and analyze trends.
Support system configuration and customization.
Work with vendors/support partners on complex issues.
Use AI tools such as Microsoft Copilot for support efficiency and automation.
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