Filling and counsellors

Position: Visa filling and visa counsellors
Location: Mohali

Company Description

Canaccess Immigration Services P Ltd is one of the world's largest immigration groups, offering tailored solutions to professionals, skilled workers, business persons, farmers, self-employed individuals, and students. The company provides assistance for work permits, family class cases, appeals, judicial reviews, citizenship and immigration matters, and post-landing services. With a network of professionally managed associate companies, Canaccess ensures a streamlined, one-window approach to address client needs.

The organization is committed to understanding the aspirations of its clients and helping them achieve their goals of starting a new life in greener pastures.

Role Description

This is a full-time, on-site role for Visa Filling and Visa Counsellors, located in Sahibzada Ajit Singh Nagar. The responsibilities include assessing and processing visa applications, guiding clients through the visa application process, and providing personalized advice on immigration programs and policies. The role also involves accurate documentation, record maintenance, and responding to client inquiries professionally and promptly. Collaboration with relevant stakeholders and a customer-centric approach are essential to delivering excellent service in a fast-paced environment.

Qualifications

Proficiency in visa application processes, documentation, and immigration policies
Exceptional communication, client-counseling, and problem-solving skills
Strong organizational skills and attention to detail for maintaining accurate records and managing multiple cases
Familiarity with relevant immigration software and proficiency in basic computer applications
Ability to work in a fast-paced, deadline-driven environment while ensuring customer satisfaction
Knowledge of relevant immigration laws and a proactive approach to staying updated with changes in policies
Previous experience in visa counselling or immigration services is an advantage
Bachelor's degree in a relevant field preferred, along with fluency in multiple languages being an added asset