Program Manager

Location: Shamshabad

Position:
Program Manager (Electronics Manufacturing)

Location:

Shamshabad, Hyderabad, Telangana

Industry: Electronic Manufacturing Services (EMS)

Position Summary:

The Program Manager Operations will be responsible for planning, leading, and executing customer programs from operational and commercial perspectives, ensuring delivery of products and services in line with customer requirements, quality standards, cost targets, and committed timelines.

The role will drive cross-functional program execution across operations, manufacturing, engineering, quality, supply chain, procurement, finance, and customer teams. The Program Manager will establish program priorities, monitor schedules and budgets, manage risks and resources, resolve operational issues, and ensure achievement of business and customer objectives.

The role will also identify opportunities for operational improvement, process optimization, new product introduction, technology development, and business growth.

Key Responsibilities

Program & Operations Management

- Lead end-to-end operational execution of assigned customer programs.
- Establish program objectives, deliverables, milestones, schedules, resource requirements, and execution plans.
- Monitor and control program schedules, budgets, capacity, resources, risks, dependencies, and deliverables.
- Ensure on-time delivery in accordance with customer commitments and agreed program milestones.
- Establish and implement operating procedures, practices, processes, and program-management guidelines.
- Track program performance through appropriate KPIs, dashboards, reviews, and management reports.
- Identify operational risks and issues proactively and drive corrective and preventive actions.
- Ensure effective coordination between manufacturing, engineering, quality, supply chain, procurement, finance, and other support functions.

Manufacturing & NPI

- Drive successful execution of New Product Introduction (NPI) and product transfer programs.
- Coordinate with engineering and manufacturing teams for product readiness, process readiness, capacity planning, tooling, equipment, materials, and production requirements.
- Ensure smooth transition from development to production while meeting quality, cost, and delivery objectives.
- Monitor manufacturing capacity and resource requirements and initiate actions to address capacity constraints.
- Drive continuous improvement initiatives to improve productivity, cycle time, cost, quality, and delivery performance.
- Support implementation of Lean, Six Sigma, operational excellence, and process-improvement initiatives.

Customer & Stakeholder Management

- Act as the primary program interface between customers and internal cross-functional teams.
- Understand customer requirements, delivery commitments, priorities, and escalations and translate them into actionable internal plans.
- Lead regular program reviews with customers and internal leadership.
- Provide timely visibility on program status, risks, capacity, delivery, quality, cost, and recovery plans.
- Build strong customer relationships and ensure effective resolution of operational and program issues.
- Manage escalations and coordinate cross-functional teams to deliver timely solutions.

Supply Chain & Material Management

- Work closely with supply chain, procurement, planning, and suppliers to ensure material availability and continuity of production.
- Monitor long-lead items, critical components, supplier risks, shortages, and material constraints.
- Drive recovery plans for supply-chain disruptions affecting customer commitments.
- Coordinate demand, capacity, inventory, and production planning to support program requirements.
- Support supplier performance improvement and escalation management where required.

Financial & Commercial Management

- Establish and monitor program budgets, costs, margins, and financial performance.
- Ensure program execution is aligned with approved financial and business objectives.
- Identify cost-reduction and productivity-improvement opportunities.
- Support commercial discussions, contract reviews, change requests, and customer negotiations.
- Coordinate with finance, commercial, procurement, and business teams on program-related financial matters.
- Monitor and manage the financial impact of scope changes, delays, material issues, and operational risks.

Team & Resource Management

- Plan, organize, and manage the work of cross-functional program teams.
- Ensure appropriate allocation and utilization of people,…