Deputy General Manager​/General Manager - Quality

Location: Jambusar

Location - Jambusar Plant, near Vadodara, Gujarat
Experience - 15 to 20 years

Key Responsibilities
1. Quality Systems Implementation & Compliance
Implementation and maintenance of procedures related to:
Identification and traceability of finished products
Inspection and testing of finished bottles and vials
Inspection and test status control
Control of non-conforming products
Corrective and Preventive Action (CAPA)
Handling, storage, packaging, preservation, and delivery of finished bottles and vials
Review and continuous improvement of the Quality Management System.
Ensure full compliance with:
GMP (Good Manufacturing Practices)
QMS (Quality Management System)
ENMS (Energy Management System)
FSMS (Food Safety Management System, if applicable)
ISO standards
EMS (Environmental Management System)
OHSAS / Occupational Health & Safety standards
Lead internal and external audits.
Maintain documentation as per regulatory requirements.
2. Raw Material & Batch Quality Control
Inspection and approval of:
Silica sand
Soda ash
Limestone
Dolomite
Cullet
Additives and colorants
Monitor batch composition accuracy and homogeneity.
Conduct chemical analysis and maintain test records.
Coordinate vendor quality audits and supplier improvement programs.
3. In-Process & Cold End Quality Control
Overall Responsibility of Cold End Department
Supervise inspection activities at Cold End.
Monitor and control:
Dimensional accuracy
Weight consistency
Wall thickness
Finish and neck dimensions
Visual defects (checks, cracks, stones, blisters, inclusions, seeds, scratches)
Ensure proper functioning of inspection machines:
Automatic inspection machines
Camera-based defect detection systems
Leak testing equipment
Vertical load testing machines
Thermal shock testing systems
Monitor annealing lehr temperature profile and stress levels.
Conduct strain testing using polariscopes.
Maintain AQL levels and rejection analysis.
4. Finished Product Inspection & Testing
Ensure proper identification and traceability of finished bottles and vials.
Maintain inspection and test status of each batch.
Conduct:
Compression testing
Internal pressure testing
Impact resistance testing
Thermal shock resistance testing
Approve/reject finished goods before dispatch.
Ensure proper packaging, preservation, and delivery as per customer and regulatory requirements.
5. Control of Non-Conforming Products
Identify and segregate non-conforming products.
Ensure proper labeling and documentation.
Conduct Root Cause Analysis (RCA).
Implement Corrective and Preventive Actions (CAPA).
Monitor effectiveness of corrective measures.
6. Customer Complaint Handling (B+C Sort)
Overall responsibility for customer complaint resolution.
Handle B+C Sort activities effectively.
Conduct complaint investigation and defect analysis.
Coordinate sorting, inspection, and corrective actions.
Maintain complaint trend analysis reports.
Reduce repeat complaints through systemic improvement.
7. Calibration & Laboratory Management
Ensure calibration of inspection and measuring instruments.
Maintain calibration records and schedules.
Oversee laboratory testing activities.
Ensure all instruments comply with standard requirements.
Maintain documentation and test reports.
8. Training & Records Management
Identify training needs for department members.
Provide and maintain records of training.
Conduct regular skill development and GMP awareness sessions.
Ensure competency evaluation of inspectors and technicians.
9. Process Improvement & Cost of Quality
Monitor:
Rejection %
Customer complaint rate
First-pass yield
Cost of poor quality (COPQ)
Drive Six Sigma / Lean initiatives.
Improve production yield and reduce breakage.