Sales & Training Executive

Location: Vasanthanagar

Job Description – Sales & Training Executive

Company: 93 Degrees Coffee Roasters

Location:

Gurgaon

Employment Type:

Full-Time

Experience:

2–5 Years

Industry Preference:  Food & Beverage (F&B) –  Mandatory

Salary:  ₹35,000 – ₹40,000 per month

Joining:  Immediate / Short Notice Preferred

About the Role
We are looking for a dynamic and result-oriented  Sales & Training Executive  with  2–5 years of experience in the F&B industry  to manage sales activities, customer relationships, coffee-related training, and day-to-day operational coordination in Gurgaon.

The ideal candidate should have strong communication and relationship-management skills, a good understanding of the F&B market, and the ability to coordinate effectively between customers, sales, vendors, and internal operations teams.

Experience or strong exposure to the specialty coffee beans business and café operations will be highly preferred.  The candidate should have a basic understanding of  specialty coffee, coffee beans, brewing methods, café operations, barista practices, and customer handling.

The candidate should also have  basic practical knowledge of barista training and latte art.  The company will provide additional product, technical, and training support; however, candidates are expected to have a  fundamental understanding of barista skills, coffee preparation, latte art, and specialty coffee concepts  before joining.

Key Responsibilities
Sales & Business Development
Identify and develop new business opportunities within the F&B market.
Handle sales activities for specialty coffee beans, café products, and related offerings.
Develop and maintain relationships with B2B and B2C customers.
Coordinate with cafés, restaurants, hotels, distributors, and corporate customers.
Generate leads through market visits, references, networking, and other channels.
Prepare quotations, negotiate commercial terms, and follow up with clients for order closure.
Achieve assigned sales targets and contribute to overall business growth.
Maintain regular follow-ups with clients regarding enquiries, orders, deliveries, and payments.
Understand customer requirements and recommend suitable coffee products and solutions.
Monitor market trends, competitor activities, and customer requirements.

Barista Training & Coffee Knowledge
Should be able to conduct  barista training  for café staff and customers.
Demonstrate coffee preparation, espresso-making, milk steaming, and beverage preparation techniques.
Provide  latte art lessons , including milk texturing and fundamental latte art techniques.
Explain concepts of  specialty coffee , including coffee beans, roast profiles, flavour characteristics, freshness, grinding, brewing, and extraction.
Demonstrate proper handling, storage, grinding, and preparation of specialty coffee beans.
Support customers and café teams in understanding the correct use and application of coffee products.
Conduct product demonstrations and coffee training sessions at customer locations when required.
Assist the management in developing training materials, demonstrations, and product knowledge sessions.
Continue developing knowledge of specialty coffee, brewing techniques, café trends, and new coffee products.

Operations
Coordinate with customers, vendors, logistics, and internal teams to ensure smooth order execution.
Monitor order processing, delivery schedules, and customer requirements.
Ensure timely resolution of customer complaints and operational issues.
Coordinate with accounts for billing, outstanding payments, and related documentation.
Maintain proper records of sales, orders, customer interactions, training sessions, and operational activities.
Track daily activities and provide regular reports to management.
Ensure smooth coordination between…