Store Manager, Retail & Store Manager

Location: Panjim

Key Deliverables:
Oversee daily store operations ensuring compliance with SOPs, visual merchandising standards, and optimal inventory levels.
Drive exceptional customer service and satisfaction through effective issue resolution and in-store experience enhancement.
Achieve financial targets by managing store budgets, controlling operational costs, and optimizing supply chain coordination.
Track and report key operational KPIs to senior management for performance review.
Facilitate store readiness for new launches, refits, and conversions.

Role Responsibilities:

Lead and mentor retail staff to deliver on sales and service targets, ensuring continuous training and development.
Collaborate with cross-functional teams including marketing, finance, and HR for business alignment.
Implement loss prevention strategies and safeguard store assets.
Foster a customer-obsessed culture through team motivation and effective interpersonal communication.
Build and manage strong relationships with zonal sales managers, field executives, and channel partners.