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Customer Support Executive
Job in
560001, Vasanthanagar, Karnataka, India
Listed on 2026-09-28
Listing for:
Nerige Story
Full Time
position Listed on 2026-09-28
Job specializations:
-
Sales
Customer Success Management -
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
At Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation across various platforms including social media & Whatsapp.
This is an excellent opportunity to be part of a company that is on a rapid growth trajectory. The role will report directly to the co-founders.
Responsibilities
Respond to all incoming enquiries on Social Media and other chat based business platforms such as Whatsapp
Respond to all incoming voice based sales & support enquiries
Have a sales mindset- approach each customer conversation with the intent to close
Accomplish outbound sales calls for each day and meet sales targets
Ensure all customer support and service requests are addressed in a timely manner
Respond via email for all customer exchange & return requests
Qualifications
Minimum of 1-2 years relevant experience
Self motivated and an inclination to work independently
Prior experience in customer support/ chat support
Fluency in Microsoft Office suite ( Excel, Word, PowerPoint, etc.)
Bachelors Degree
Remuneration
As per Industry standards.
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