Inside Sales Specialist

Location: Vasanthanagar

About the Company
Being one of India's fastest-growing professional audio-visual system integrators, we deliver exceptional experiences at every point in our client relationship, from project inception through to design, delivery, after-sales support & services. From simple plug-and-play meeting rooms to large venue installations with state-of-the-art capabilities, AV Dynamic is a full-service provider of audio-visual solutions for presentation, collaboration & unified communication. Ease of operations and implementing global AV standards are some of our key areas.

About the Role
We are looking for a motivated and enthusiastic MBA graduate with 3-5 years of experience to join our team as an Inside Sales – Growth Specialist / Revenue Operations Associate. This role is ideal for a candidate who is passionate about sales, business development, customer engagement, revenue growth, and sales operations. The candidate will work closely with the sales and marketing teams to generate new business opportunities, connect with prospective clients, schedule appointments, monitor sales activities, analyze performance reports, and support revenue-generation initiatives.

The role offers an opportunity to gain hands-on exposure to the complete sales cycle, sales analytics, revenue operations, customer communication, and marketing support.

Responsibilities

Key Responsibilities
1. Lead Generation & Inside Sales
Conduct outbound cold calls to prospective customers and businesses.
Identify potential clients through available databases, market research, referrals, and other lead-generation channels.
Understand prospect requirements and communicate the company's products and services effectively.
Qualify leads based on customer requirements, business potential, decision-making authority, and purchase intent.
Follow up consistently with prospects through calls, emails, and other appropriate communication channels.
Build and maintain a healthy sales pipeline by ensuring timely follow-ups.
Schedule qualified client appointments and coordinate with the relevant sales or field team.
Maintain accurate records of prospect interactions, appointments, follow-ups, and lead status.
2. Sales Operations & Revenue Tracking
Monitor daily sales activities and track individual and team performance.
Analyze sales reports and daily call reports to identify trends, gaps, and opportunities for improvement.
Track important sales metrics such as calls made, connects, qualified leads, appointments, follow-ups, conversions, and revenue.
Assist in maintaining accurate sales dashboards and performance reports.
Support revenue tracking and provide regular updates to management.
Identify operational bottlenecks and suggest improvements to sales processes.
Ensure that sales activities are aligned with organizational targets and priorities.
3. Daily Sales Coordination
Participate in and help lead daily sales calls and stand-up meetings.
Communicate daily priorities, targets, follow-ups, and important updates to the sales team.
Coordinate meeting reminders and ensure that scheduled client meetings are followed up appropriately.
Track sales-team activities and field-sales time where required.
Maintain visibility on daily field-sales movements, appointments, and activities.
Coordinate between inside-sales and field-sales teams to ensure smooth lead handovers.
Follow up on pending activities and ensure timely closure of assigned tasks.
4. Customer Relationship Management
Establish professional relationships with prospective and existing customers.
Understand customer needs and provide relevant information about the company's offerings.
Maintain regular communication with prospects throughout the sales process.
Handle initial customer queries and coordinate with internal…